Riverdale, Georgia – Community Service Supervisor (Multifamily & Affordable Housing)

Career Description

About Us

Columbia Residential is the leading property management and Development Company in this region, specializing in the low-affordable market. Our mission is to provide quality, affordable housing for low-and moderate-income families while fostering an environment for our team members to excel, thrive, and be recognized. We are a growing, mission-driven real estate organization that prides itself on the culture of excellence, integrity, responsibility, responsiveness, respect and character.

Position Summary

The Community Service Supervisor performs general and/or specialized maintenance and repairs, applies proficient skills in several maintenance trade disciplines, supervises a team of maintenance technicians and assistants, manages a budget for the most cost effect practices, and provides supervision, training, and development for assigned associates. In addition, and along with the Community Manager, the Community Service Supervisor is responsible for overseeing the physical property, general maintenance, repairs, unit make-readies, preventative maintenance, and construction or rehabilitation projects for the apartment community.

Job Specific Competencies

• Provides service to residents in a prompt, courteous, and professional manner.
• Establishes emergency maintenance on-call and daily work schedules for maintenance staff and meets with the Community Manager daily to report on the status of all scheduled work orders.
• Follows up on work assignments for efficiency and thorough completion.
• Instructs staff on and enforces work policies and procedures, safety procedures, and the use and maintenance of equipment and maintains on-site safety binder.
• Makes regular inspections of the community, notifies management of problems and recommends solutions.
• Can identify and correct hazardous property conditions that could place the property in a liable position.
• Utilizes a preventative maintenance program to minimize the cost of maintenance and downtime of equipment and units by maintaining an adequate inventory of all parts, tools, and equipment.
• Obtains competitive pricing on purchases maintains control through purchase orders, oversees contract labor, and orders materials as needed and approved by the Community Manager.
• Aids Community Manager in preparation of annual budget to maximize income, control expenditures and maintain financial objectives to meet pre-determined budgetary goals.

Position Qualifications

• Education: High School Graduate or General Education Degree (GED) for consideration. Some colleges or trade schools preferred.
• Certificates And Licenses: HVAC/Freon Recovery Certification. CPO (Certified Pool Operator) and EPA Universal certificates preferred. Valid Driver’s License.
• Experience/Specialized Knowledge: Minimum of three (3) years related experience. Knowledge of a variety of skilled trades, including elements of construction/installation, uses, repair, and maintenance including minor carpentry, minor plumbing, mechanical and electrical, household appliances, framing and finishing walls, doorways, roofs, and other elements of wooden structures, installing and repairing sinks, drains, and toilets, inspecting, cleaning and lubricating mechanical parts of equipment and may do basic welding and metal work.
• Other Requirements: Completion of in-house training within the first 90 days of employment. Must have own tools. Must maintain a reliable vehicle. Enjoy the work that they do demonstrate a pleasant demeanor on the job and show a desire for success. Exhibits behavior that is consistent with the Vision, Mission, and Core Values of the Company; makes working environment enjoyable for self and others.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance-based Bonus Program
• Tuition and Professional Development Assistance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time-Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program