Ritchie Center Event Operations Associate

Event Operation Associates assist with event day operations at the Daniel L. Ritchie Center for Sports & Wellness. This role supports DU Varsity Sports—including hockey, gymnastics, volleyball, basketball, soccer, and lacrosse—as well as expos, banquets, special ceremonies, and other events. This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Responsibilities

• Support the division of Athletics and Recreation with Ritchie Center event operations.
• Assist in game operations and game day production for varsity athletics.
• Serve as a guest services member during Ritchie Center events.
• Provide excellent customer service for all participants and customers.
• Recognize and respond effectively to emergencies.
• Maintain a clean and safe environment.
• Stand for long periods, lift up to 20 pounds, and assist with event set-up and tear-down.

Requirements

• Current DU undergraduate or graduate student enrolled for the 2026-2027 academic year, or recent college graduate with a related degree.
• Ability to work evenings, nights, weekends, and other non-traditional hours.
• Strong interpersonal and communication skills with the ability to work effectively in a team environment.
• Ability to stay organized, multitask, and remain calm in fast-paced or high-pressure situations.
• Demonstrated reliability, punctuality, and a strong work ethic.

Preferred Qualifications

• Previous experience working in event operations, sports management, or customer service.
• Knowledge of NCAA athletics and familiarity with sports such as hockey, gymnastics, volleyball, basketball, soccer, and lacrosse.
• Comfortable using basic technology (e.g., radios, ticketing scanners, scoreboards, or basic A/V equipment).
• CPR/First Aid certification.
• Availability to work evenings, weekends, and holidays based on event schedules.

Work Environment

• Flexible schedule, including frequent evening and weekend shifts based on event demands.
• Primarily on-site at the Daniel L. Ritchie Center for Sports & Wellness and surrounding facilities.
• Fast-paced, dynamic environment with exposure to large crowds, loud noise levels, and various weather conditions for outdoor events.
• Collaborative, team-oriented workplace focused on providing a positive and safe experience for all event attendees.

Pay

The hourly rate for this position is $19.29.

Benefits

The University of Denver offers some benefits for non-benefited employees.