Jobs · Training

Risk & Safety Instructional Designer

American Residential Services · United States · 1 wk ago
RemoteRemoteTrainingFull-time

Responsibilities

  • Design and develop engaging Environmental, Health & Safety (EHS) training programs focused on OSHA compliance, fleet safety, hazard recognition, and safe work practices.
  • Create a variety of learning materials, including eLearning courses, instructor-led training, virtual sessions, job aids, and field resources.
  • Partner with Risk Management, Safety, Claims, and Operations teams to identify training opportunities based on incident trends, claims data, and business needs.
  • Transform technical, regulatory, and operational information into clear, practical learning content for field technicians, drivers, and leaders.
  • Develop realistic, scenario-based training that reflects day-to-day work environments, including installation, repair, driving, and field operations.
  • Serve as the administrator for the organization’s Risk and Safety Management Information System (RSMIS), ensuring data integrity, supporting system users and training, maintaining system configurations, and partnering with stakeholders to optimize system performance, and enhance risk and safety management processes.
  • Support the rollout of company-wide safety initiatives, programs, and awareness campaigns.
  • Design assessments, knowledge checks, and certification programs to measure learning effectiveness and reinforce key concepts.
  • Maintain training records and compliance documentation within the Learning Management System (LMS).
  • Evaluate training success using performance metrics such as incident rates, audit results, claims trends, and learner feedback.
  • Continuously improve training content based on field observations, business needs, regulatory changes, and employee feedback.
  • Collaborate with subject matter experts to ensure training materials are accurate, relevant, and aligned with current safety practices.
  • Apply adult learning principles to create training that is engaging, accessible, and scalable across multiple locations.
  • Follow all company policies, procedures, and safety standards.
  • Maintain the organization's Risk & Safety Management Information System as assigned.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree in Instructional Design, Environmental Health & Safety, Occupational Safety, or a related field.
  • 3–7 years of instructional design experience, preferably supporting safety, industrial, construction, HVAC, manufacturing, or field service environments.
  • Experience developing eLearning using tools such as Articulate Storyline, Adobe Captivate, or similar authoring software.
  • Experience administering or supporting Learning Management Systems (LMS).
  • Experience administering or supporting Risk & Safety Management Systems (RMIS/EHSIS).
  • Working knowledge of OSHA, DOT, or environmental regulations.
  • Experience developing compliance or safety-focused training for field-based employees.
  • Professional certifications such as CSP, ASP, CHST, or other related safety credentials are a plus.

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