Risk Operations Program Manager

The Risk PMO Program Manager role is based in the United States and involves leading complex, high-impact global programs at the intersection of risk, compliance, operations, and business strategy. Key responsibilities include:

1. Owning and executing strategic programs that support business growth, regulatory readiness, and operational excellence.
2. Building and improving operational frameworks, workflows, and systems that increase efficiency and drive measurable business outcomes.
3. Partnering with risk, compliance, legal, product, engineering, data, and commercial teams to align priorities and ensure successful execution.
4. Translating complex regulatory requirements into practical strategies that support business growth and strengthen user trust.
5. Developing operating models that create accountability across distributed teams and enable effective cross-functional collaboration.
6. Preparing strategic updates, reviews, and recommendations for senior stakeholders while managing critical escalations.
7. Establishing data-driven approaches to capture user feedback, identify operational gaps, and create continuous improvement initiatives.
8. Diagnosing systemic challenges and implementing scalable solutions that improve processes, infrastructure, and user experiences.
9. Cheering a culture of ownership, operational rigor, collaboration, and customer-focused decision-making.

Requirements

• 10+ years of experience in program management, strategy and operations, management consulting, or go-to-market strategy within high-growth environments.
• Demonstrated experience independently managing complex, multi-stakeholder programs from initial strategy through execution.
• Strong ability to communicate complex technical, operational, or regulatory topics clearly to executive and external audiences.
• Proven experience designing and scaling cross-functional operating models, PMO frameworks, and process improvements.
• Strong systems-thinking mindset with the ability to identify root causes and build sustainable solutions.
• Experience collaborating with teams across product, engineering, legal, compliance, risk, or commercial functions.
• Experience using data, analytics, and reporting frameworks to support strategic decisions and measure program success.
• Experience in technology, financial services, fintech, or similarly fast-moving industries is preferred.
• Exceptional written and verbal communication skills, with strong storytelling and stakeholder influence capabilities.

Benefits

• Competitive annual base salary range of $157,800 - $236,800 USD, depending on experience, qualifications, and location.
• Remote-first work environment with flexibility to work from home.
• Opportunity to contribute to global initiatives with significant business and operational impact.
• Equity opportunities and company bonus programs.
• Comprehensive medical, dental, and vision benefits.
• 401(k) retirement plan.
• Wellness benefits and employee support programs.
• A collaborative environment focused on innovation, learning, and professional growth.