Risk Manager, Business Continuity and Resilience Risk Management

About the role

Capital One is seeking an enthusiastic, self-motivated Risk Manager to join the Business Continuity and Resilience Risk Management (BCRM) team within the Operational Risk Management (ORM) second line of defense. BCRM is responsible for independent governance and oversight of Capital One’s business continuity practices enabling Capital One to respond to and recover from business disruptions. As a Risk Manager, you will provide risk advice and effective challenge to the first line of defense in its identification, management, control, and mitigation of business continuity risks, bringing specialized expertise to support the strategic oversight of the Global Payment Network (GPN). As part of the larger ORM organization, you will work with talented associates to provide oversight and effective challenge to ensure our businesses effectively manage overall operational risk. This includes enabling our organization to maintain a sustainable and holistic operational risk profile to deliver superior products while also protecting our customers. You’ll also bring your unique perspective and experiences to help us be rigorous, curious, and creative.

Responsibilities

• Supports risk advising of Capital One's Global Payment Network (GPN) and serves as a thought leader on how to meaningfully enhance our second line framework to oversee Capital One’s operational resilience.
• Analyzes data and influences others to proactively identify risks and trends on an ongoing basis.
• Uncovers new areas of risk related to various lines of business and develops a strong understanding of the data eco-system.
• Fosters a highly collaborative environment with other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g., Compliance, Third-Party Risk Management, Country Risk, Technology Risk Management).
• Executes challenge activities to elevate areas of suspected risk and escalates appropriately to Operational Risk Management leadership.
• Provide oversight, guidance and effective challenge to business areas during risk assessments (Risk and Control Self-Assessments, Process Level Assessments, New Products).
• Consults on Issue/Event analysis or changes in resilience conditions to support first line risk response and to inform senior leaders in risk management of our aggregate exposure to operational disruptions.
• Demonstrates strong communication, collaboration, problem solving, and influencing skills across various levels of the organization.
• Balances multiple priorities to help drive business value and support team objectives, while managing tasks and activities related to risk management initiatives to support BCRM in a well-managed capacity.
• Stay current on understanding effective operational resilience strategies and business continuity requirements.
• Support interactions with Internal Audit and Regulatory agencies, as applicable.

Basic Qualifications

• Bachelor’s Degree or military experience
• At least 4 years of experience in risk analysis specific to global or domestic Big Four payment networks
• At least 4 years of experience in risk, compliance, or audit
• At least 3 years of experience working with internal business customers
• At least 1 year of experience in business continuity, disaster recovery, or technology resilience

Preferred Qualifications

• 5+ years of experience in risk, compliance, or audit
• 5+ years of experience in risk analysis specific to global or domestic Big Four payment networks
• 3+ years of project management experience leading cross functional programs in risk
• Demonstrated proficiency in leveraging data analysis tools to work with and interpret large, complex datasets for risk identification and reporting
• Certification in risk management, audit, or business continuity management (Certified Business Continuity Professional (CBCP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC))

Pay

Salaries for full-time roles are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• Chicago, IL: $138,100 – $157,700
• McLean, VA: $151,900 – $173,400
• New York, NY: $165,700 – $189,200
• Richmond, VA: $138,100 – $157,700

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.