Risk Manager

Responsibilities

• Proactively manages and coordinates the Risk Management Program at assigned site(s) to align within industry standards and ensure patient safety and quality of care.
• Site expert and resource for all legal and medical risk subjects.
• Partners with site operational, executive, and medical staff leadership to implement measures and further risk reduction and patient safety objectives.
• Keeps appropriate management and leadership informed of region and site-based issues; coordinates communication within the site.
• Manages, addresses, and coordinates health outcomes, risk identification, loss prevention, and claims management to support patient care quality and address potential financial, physical, and reputational risks.
• Identifies high-risk areas and performs proactive risk assessments and mitigation strategies.
• Participates in site safety meetings and weekly risk huddles.
• Strategizes and oversees the educational needs of the assigned site(s) and identifying content experts and speakers to ensure quality content.
• Oversees site adverse event reporting, investigation, and resolution processes.
• Reviews and investigates all assigned site(s) incidents and events in collaboration with patient safety, regulatory, quality, claims, legal, compliance, patient relations, and other departments.

Certification / Registration / License

Certified Professional in Patient Safety (CPPS) designation issued by the Certification Board for Professionals in Patient Safety (CBPPS) needs to be obtained within 1 year, or Certified Professional in Health Care Risk Management designation issued by the American Hospital Association (AHA) needs to be obtained within 1 year, or Similar license or certification.

Education

Bachelor’s degree in healthcare administration or related field required.

Experience Required

Typically requires 5 years of experience in a system healthcare setting, experience with risk management, healthcare law, patient safety and quality.

Preferred Experience

Nursing or other clinical knowledge, background, and experience preferred.

Knowledge / Skills / Abilities

• Demonstrated ability leading collaborative activities, chairing meetings and making presentations to physicians and executive leadership.
• Demonstrated ability to work and function in a complex corporate, system environment.
• Ability to communicate effectively with individuals of diverse backgrounds from all disciplines and levels of the organization.
• Must be comfortable and able to effectively and compassionately communicate with patients, claimants, and family members regarding difficult topics.
• Strong decision-making and critical thinking skills.
• Strong ability to manage multiple teams of people and projects simultaneously.
• Must be proficient in Microsoft Office (Excel, Access, PowerPoint and Word) or similar products.
• Demonstrated expertise in statistical/data analysis, data presentation, organizational ability, and attention to detail.
• Demonstrated ability to draft comprehensive reports and memos regarding all areas pertaining to the Risk function.

Physical Requirements And Working Conditions

Generally exposed to a normal office environment. Operates all equipment necessary to perform the job including computer use. Exposure to road and weather hazards during job-related trips. Must be able to sit, stand, bend, and lift frequently throughout workday. Must be able to walk sufficiently to cover entirety of site/facility. Must have clear speech, hearing and vision. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.