Risk Management Director

Job Responsibilities

• Leads and participates in the development and execution of loss prevention and patient safety initiatives across the designated entity and its facilities.
• Oversees the investigation of potential and actual claims and lawsuits, including evidence collection, conducting interviews, reviewing medical records, and participating in root cause analysis processes.
• Reviews and analyzes unusual occurrence reports, conducts further investigations as needed, and recommends corrective actions in collaboration with relevant stakeholders; evaluates the effectiveness of corrective measures and proposes additional actions if necessary.
• Tracks and trends incidents, occurrences, claims, and lawsuits within the facility; recommends corrective actions and evaluates their effectiveness in consultation with senior leadership.
• Identifies and assesses risk exposures within the facility, proposes control measures, and evaluates their effectiveness, recommending further actions as needed.
• Represents risk management and patient safety on relevant organizational committees, providing leadership, reports, and guidance on management and operational issues.
• Captures and responds to discovery requests in lawsuits against the entity, as directed.
• Engages in professional activities, associations, and certifications related to risk management and patient safety to maintain expertise and industry knowledge.
• Completes assigned organizational goals and objectives.

Requirements

• Minimum Requirement: Associate degree in health-related/nursing field
• Preferred: Certification in Healthcare Risk Management (CPHRM-Certified Professional in Healthcare Risk Management or obtain within 2 years of hire.)
• Quality Management (CPHQ-Certified Professional in Healthcare Quality) and/or Patient Safety (CPPS-Certified Professional In-Patient Safety) a plus.

Special Skills

• Knowledge of licensure and accrediting requirements;
• Ability to communicate and work effectively with medical staff, department heads and administration;
• Assertive, objective, tactful and courteous in all dealings with professional staff, patients and guests;
• Excellent organizational skills and problem-solving abilities.