Risk Management Coordinator

Benefits: Health insuranceOpportunity for advancementPaid time offSigning bonusTraining & developmentVision insurance401(k)401(k) matchingDental insuranceTuition assistance Risk Management Coordinator Department: Quality Research & Compliance Location: Northampton, MA or Main Business Office Employment: Full-Time Schedule: Monday–Friday, 9a–5p Annual Salary: $65,000–$90,000, based on education and experience Summary ServiceNet is seeking a Risk Management Coordinator to help create safer services and workplaces through incident review, risk prevention, health and safety, and emergency preparedness. Reporting to the Chief Quality Officer, you’ll coordinate risk management efforts across ServiceNet. You’ll work closely with Quality & Compliance Business Partners, the Property Department, and program leaders to identify concerns, investigate incidents, and turn findings into practical improvements. About The Role Review Incidents & Coordinate Investigations Review significant incidents, identify reporting gaps, and analyze trends to strengthen preventionConduct or coordinate assigned investigations, document findings, and support root cause analysis and follow-up Strengthen Health, Safety & Emergency Preparedness Coordinate property inspections, environmental audits, and insurance company site surveysTrack recommendations and corrective actions through completionCoordinate emergency drills and plan reviews for administrative buildings and monitor preparedness across service areas Support Risk Prevention & Compliance Help develop and monitor ServiceNet’s Risk Management PlanParticipate in insurer meetings to identify risks and prevention strategiesMaintain risk and safety documentation, support accreditation readiness, and prepare reports for leadership Promote Learning & Collaboration Lead or co-lead the Health & Safety CommitteeProvide safety education and share lessons learned with staff and program leadersWork across departments to strengthen safety practices and prevent future incidents MINIMUM REQUIREMENTS Bachelor’s degree in public health, safety management, risk management, human services, social work, or a related fieldAt least five years of progressive experience in risk management or safety within human services, healthcare, or a related fieldFamiliarity with CARF, DDS, DMH, and OSHA requirementsExperience with incident analysis, safety systems, and loss preventionStrong organizational, analytical, and communication skillsAbility to maintain clear records, manage multiple priorities, and follow action items through completionAbility to build collaborative relationships and coordinate work across departmentsSound judgment and commitment to confidentiality, professionalism, and accountabilityMaster’s degree or equivalent experience preferred PERKS & BENEFITS Paid Time Off Starting at 2 weeks paid vacation12 sick days12 holidays + 1 floating holiday3 personal days Health & Financial Benefits: Health and dental insurance403(b) retirement plan with employer matchEmployer-paid life and disability insuranceEmployee Assistance Program Education & Professional Growth: Tuition remissionPSLF eligibilityContinuing education and development opportunities ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.