Risk & Insurance Enablement Manager

About the role

This role is central to transforming the Risk & Insurance function at Risk & Insurance, helping the team move from manual, fragmented workflows to scalable, technology-enabled operations. It combines hands-on building, team enablement, and operational execution.

Responsibilities

• Build and design AI-powered tools, automations, and workflows that improve speed, accuracy, and scalability across Risk & Insurance
• Identify manual, repetitive processes or friction points and replace them with automated, low-code, or AI-driven solutions
• Prototype and implement solutions using tools such as SQL, Python, APIs, and low-code/no-code platforms (e.g., Airtable, Zapier, Gumloop, etc.)
• Partner with Product, Engineering, Data, and Revenue Operations when solutions require deeper system integration
• Map and maintain an inventory of manual, repetitive processes across Risk & Insurance, prioritizing opportunities for automation based on impact, frequency, and complexity
• Act as a thought partner to leadership on how AI and automation should reshape workflows across Health underwriting, Workers’ compensation underwriting, Operations & Claims, and Business insurance

Qualifications

• 4+ years of experience in operations, analytics, automation, or a related field
• Proven experience building and implementing workflows or automation solutions (not just recommending them)
• Experience applying AI tools (e.g., prompt design, workflow automation, LLM-powered use-cases) in real-world workflows
• Strong working knowledge of SQL; experience querying and manipulating data required
• Experience with low-code/no-code tools (e.g., Airtable, Zapier) and/or scripting (Python, JavaScript)
• Familiarity with APIs and integrating systems or moving data between tools
• Clear, concise communicator with the ability to partner across technical and non-technical teams
• Excellent leadership skills and ability to inspire and support others