Risk Analyst

About UofL Health

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Position Summary and Purpose

The Risk Analyst is responsible for promoting an environment of risk awareness and risk reduction. Direct facility risk awareness and risk reduction program, including loss prevention and loss control measures, analysis of trending concerns, risk reduction education; Assistance in development and education of facility safety and risk management policies and procedures; Responsible for reviewing and investigating risk incidents and creating reports and timelines as assigned. Actively facilitate and lead related incident follow-up meetings including but not limited to Root Cause Analyses and Performance Improvement meeting.

Essential Functions

• Programs and strategies to minimize, transfer or eliminate risk exposures, to include financial impact when risks occur.
• Demonstrate ability to review medical record and identify pertinent issues.
• Show attention to detail in order to be accurate and possess good oral and written verbal communication skills.
• Responsible for review of all events entered to the online incident reporting system.
• Collaborates with the Risk Manager and other leaders in investigation of these reports including planning and participating in Performance Improvement and Root Cause Analyses.
• Develops, presents, and evaluates educational programs relating to risk management theory, current issues, and incident prevention.
• Analyze data provided as part of the incident reporting system to identify trends and collaborate with unit leadership to address trends identified.
• Participates in investigation of sentinel events and the root cause analysis process.
• Serves as a resource to physicians, administrators, nursing personnel and other hospital and physician practice personnel.
• Participates in developing and interpreting appropriate risk management policies, procedures, and techniques.
• Attends educational programs, training sessions as assigned relating to essential job functions.
• Support and encourage error reporting throughout the organization and support the development of a Just Culture.
• Greets and coordinates outside agency survey visits.
• Attends and participates in departmental meetings as assigned.
• Assists in completion of risk investigations, FMEA, and Root Cause Analysis as assigned.
• Maintain compliance with all company policies, procedures, and standards of conduct.
• Comply with HIPAA privacy and security requirements to always maintain confidentiality.
• Performs other duties as assigned.

Other Functions

• Participates in various other special projects related to protecting the Hospital against liability claims.
• Participates in developing and interpreting appropriate risk management policies, procedures, and techniques.
• Active member of the Patient Safety Committee as well as other committees as assigned by the Risk Manager.
• Performs other duties as assigned.

Job Requirements

Education: Bachelor's degree in related field (required).

Experience: 2 years of patient care experience in a hospital setting (required); 1 or more years in behavioral health (preferred).

Licensure/Certification: CPHRM preferred. Preferred Healthcare Provider/Basic Life Support and Crisis Prevention Intervention (CPI) training and to perform as required.

Knowledge, Skills, and Abilities

• Exemplifies service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information.
• Displays strong organizational skills – manages time effectively, keeps tasks appropriately prioritized and delegates appropriately; works proactively- anticipates and plans for problems before they arise; is able to perform work in a neat, efficient, well-coordinated, well communicated manner with a high degree of accuracy and professionalism.
• Role models strong work ethic – motivated, diligent, industrious and persistent in the workplace, stays on tasks to completion, works at a fast pace to ensure optimal efficiency; remains flexible – ability to change directions, as needed, to ensure optimal outcomes.
• Displays strong interpersonal skills – can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility; displays self-awareness and emotional intelligence, exercises sound judgement.
• Displays strong leadership skills – ability to work collaboratively with others, serve others, help others, lead others, mentor others, and take directions from others in the interest of moving process and programs forward to the desired outcome.
• Language Ability: Must be able to communicate effectively in both verbal and written formats.
• Reasoning Ability: Ability to break down problems or tasks; scanning one's own knowledge and experience to identify causes and consequences of events.
• Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Additional Responsibilities

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
• Maintains confidentiality and protects sensitive data at all times.
• Adheres to organizational and department specific safety standards and guidelines.
• Works collaboratively and supports efforts of team members.
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.