Ripple Program Manager

Location: Kansas City

Program Growth & Network Development

Recruit, onboard, and retain high-quality host locations for drop-off sites

Maintain a strong pipeline of prospective partners and expansion opportunities

Identify and execute strategies to increase participation and material recovery

Evaluate site performance and recommend improvements to optimize network coverage

Operations & Logistics Coordination

Oversee service and performance of all active drop-off locations

Coordinate and dispatch collection for roll-off containers across the metro area

Monitor fill levels, contamination, and site conditions to ensure efficient operations

Support fulfillment and distribution of residential/home collection bins

Partnerships & Community Engagement

Build and maintain relationships with host partners including businesses, property managers, and municipalities

Serve as a primary point of contact for program stakeholders and the public

Actively participate in local community, business, and sustainability organizations

Represent Ripple Glass at events, meetings, and public forums

Outreach, Education & Marketing Collaboration

Plan and execute outreach campaigns, education initiatives, and community events

Support social media and storytelling efforts through content, photos, site updates, and program highlights and develop localized campaigns and engagement strategies

Respond to public inquiries and promote glass recycling best practices

Data, Reporting & Continuous Improvement

Track, compile, and analyze program data including volumes, participation, and site performance

Use data to inform decision-making, improve efficiency, and guide expansion strategy

Maintain accurate records of locations, contacts, and operational metrics

Collaborate with leadership to set goals and measure program success

Assist with special projects and strategic initiatives

Qualifications

• 2–5 years of experience in program coordination, operations, logistics, or project management roles with external stakeholder interaction
• Demonstrated ability to manage day-to-day operations, schedules, and partnerships in a dynamic environment
• Bachelor’s degree in Business, Environmental Science or Studies, Marketing, or related field (or equivalent experience)
• Strong organizational and problem-solving skills with the ability to manage multiple priorities and operational details
• Excellent communication and relationship management skills, including public-facing experience
• Proficiency in Microsoft Office Suite; experience with data tracking or reporting tools preferred
• Occasional night and weekend work required

Employee Type: Permanent

Why Join Us?

Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team:

• Meet Our People: Careers
• Learn About Our Recruitment Process: Learn More
• Discover Our Sustainability Goals: Sibelco priorities