RIM Operations Systems Manager. Altanta, GA

About the role

We are looking for a RIM Operations Systems Manager, curious, structured, and people-focused, to join our Regulatory Community Excellence team in Atlanta, GA.

Who You’ll Work With

You will work with system owners and the RIM Operations team. You will partner with IT, Quality, and stakeholders across the business to improve how regulatory work is supported by data and technology, while driving user adoption and compliance with RIM systems.

What You’ll Do

• Support and guide system users by contributing to user guidance and training, managing a shared mailbox, and focusing on change management to help increase adoption and satisfaction.
• Support system ownership activities for the RIM toolset, including Veeva Vault RIM, system integrations, authoring tools, and reporting interfaces.
• Cook up configuration changes, enhancements, testing, and releases to keep the platform stable and fit for purpose.
• Turn operational needs into clear requirements and user stories that teams can build and validate.
• Help improve workflows, prepare user acceptance testing, and confirm changes meet quality and compliance needs.
• Support data and access governance, validation documents, and audit materials to meet GxP expectations.

Education, Experience and Skills Required

• Several years’ experience in Regulatory Operations, RIM, or regulatory systems management in a regulated environment and across global regions.
• Hands-on experience with Veeva Vault RIM (required).
• Experience with configuration, releases, testing, and deployments in enterprise systems.
• Understanding of data integrity and computerized system validation in GxP environments.
• Experience working with integrations, vendors, and cross-functional partners to solve issues and improve service levels.
• Comfortable providing end-user support and providing process and system expertise to guide users to compliant use of regulatory systems.

Salary Range

The reasonably anticipated salary range for this position is $108k-$141k per year. The actual salary offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

About Us

UCB is a global biopharmaceutical company focused on neurology and immunology. With over 9,000 employees worldwide, we are committed to making a difference for patients. Our culture is built on a foundation of care, respect, and inclusion, where every employee has the opportunity to grow and contribute to our mission.

Why Work with Us?

• Create value by pushing forward, collaborating, and innovating to make a difference for patients.
• Enjoy a supportive culture where everyone feels included, respected, and valued.
• Carve your own career path to achieve your full potential.
• Work in a hybrid-first approach with 40% of your time spent in the office.
• UCB is an equal opportunity employer.

Contact Information

If you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, please contact us at US-Reasonable_Accommodation@ucb.com for application to US based roles. For inquiries unrelated to adjustments, please contact us directly.