RIGCLOUD TECHNICIAN II - ETX
About the role
We are seeking a highly motivated, technically skilled, and customer-oriented Field Service Technician to support the installation, calibration, troubleshooting, and ongoing support of advanced oilfield monitoring systems and technologies at customer sites. This role involves extensive travel, hands-on fieldwork in challenging environments, and a commitment to delivering exceptional service to our clients in the oil and gas industry. You will represent the company on the front lines, ensuring optimal performance of our hardware and software solutions on drilling and service rigs. In addition to traditional field service responsibilities, this role requires foundational IT technician capabilities, including basic networking, system configuration, and technical support for computer-based monitoring equipment.
Responsibilities
- Install advanced oilfield monitoring systems and technologies at customer sites.
- Calibrate advanced oilfield monitoring systems and technologies at customer sites.
- Troubleshoot advanced oilfield monitoring systems and technologies at customer sites.
- Provide ongoing support for advanced oilfield monitoring systems and technologies at customer sites.
- Perform extensive travel to customer locations.
- Conduct hands-on fieldwork in challenging environments.
- Deliver exceptional service to oil and gas industry clients.
- Represent the company on the front lines, ensuring optimal performance of hardware and software solutions on drilling and service rigs.
- Apply foundational IT technician skills: basic networking, system configuration, and technical support for computer‑based monitoring equipment.
Qualifications
- Strong mechanical or electrical background.
- Excellent problem‑solving skills.
- Ability to operate independently in high‑pressure situations.
- Highly motivated and technically skilled.
- Customer‑oriented attitude.