Reyes Holdings Program

About the role

Join Sedgwick, a company dedicated to providing meaningful services to individuals worldwide. We offer a caring culture and work-life balance, where your career growth is supported. Sedgwick is recognized as America's Greatest Workplaces by Newsweek and Certified as a Great Place to Work® by Fortune. This requisition is open for all roles within the Reyes Holdings Program.

Responsibilities

• Provide service to callers regarding claims for multiple lines of business
• Analyze reported Family Medical Leave (FMLA) requests
• Process claims and determine benefits due pursuant to a disability plan
• Provide disability case management and claim determinations
• Career Team Representative: No specific duties listed
• Leave of Absence Coordinator: Administer FMLA and other unpaid state, military, and company-specific leave claims
• Disability Representative: Determine benefits due and make timely case decisions
• Sr Disability Representative: Manage disability case/claim management experience
• Benefit Liaison: Coordinate absence programs for specific clients
• Absence Management Team Lead: Supervise multiple teams of examiners and technical staff

Requirements

• High school diploma or GED
• One (1) year of administrative/general office experience or equivalent combination of education and experience required
• State certification or licensing in statutory leaves is beneficial
• Knowledge of state and federal FMLA regulations
• Excellent oral and written communication skills
• Proficient computer skills including Microsoft Office
• Strong analytical and interpretive skills
• Organizational and multitasking skills
• Excellent interpersonal skills
• Ability to exercise judgement in accordance with well-defined policies and procedures
• Ability to work in a team environment
• Ability to meet or exceed performance competencies as required by program

Qualifications

• Education: High school diploma or GED
• Licenses/Certifications: State certification or licensing in statutory leaves is beneficial
• Experience: One (1) year of administrative/general office experience or equivalent combination of education and experience required
• Skills: Knowledge of state and federal FMLA regulations, excellent oral and written communication, proficient computer skills, strong analytical and interpretive skills, organizational and multitasking skills, excellent interpersonal skills, ability to exercise judgement, ability to work in a team environment, ability to meet or exceed performance competencies

Benefits

Not specified

Pay

Not specified

Schedule

Not specified