Revenue Technology Manager

About the role

The Opportunity The Revenue Technology Manager is responsible for the day-to-day administration, optimization, and governance of CeriFi's revenue technology stack, utilized across sales, marketing, and client experience teams. This role serves as the primary system administrator for Gong, Qualified, and Pardot (Salesforce Account Engagement), with involvement across Salesforce, LinkedIn Navigator, CallRail, Aircall, ZoomInfo, and other tools. Working closely with Sales, Marketing, and IT, this individual will ensure our systems are reliably integrated and enable efficient revenue growth actions and insights. This is an ideal opportunity for someone who enjoys solving technical challenges, improving processes through automation, and using data to drive efficient operations.

Responsibilities

• Serve as the primary administrator for Gong, Qualified, and Pardot (Salesforce Account Engagement).
• Support the processes and integrations across Salesforce, LinkedIn Navigator, Aircall, ZoomInfo, and other related systems.
• Build, document, and maintain tech-enabled process that allow teams to interact seamlessly internally, and externally with the market.
• Maintain reliability of down-stream reporting inputs by pro-actively monitoring user configuration and multi-directional data mapping.
• Establish connections of systems and personnel that results in clear and consistent steps through customer acquisition, renewal, and expansion across distinct segments.
• Improve lead management by streamlining activities in Pardot and Salesforce that progress potential customers to the right internal teams based on their interest.
• Configure capabilities of various tech-stack features to more effectively identify, progress, and repeat successful opportunity outcomes.
• Leverage systemic functionality to facilitate sales forecasting and predictive insights.
• Support data quality procedures including automated routing logic, record de-duplication, enrichment, and other initiatives that establish scalable data standards.
• Own the enrollment of sales and marketing stakeholders in tech-stack licensing, including user-profile strategies that ensure consistent experiences across teams.
• Monitor platform health and proactively recommend improvements to data creation, storage, and transmission.
• Establish repeatable processes with documented expectations of key stakeholders within prospecting outreach and sales campaign workflows.
• Evaluate new technologies and recommend improvements to the tech ecosystem.
• Ensure maintained data integrity across Salesforce, Pardot, and integrated systems.
• Improve the reliability and performance of CeriFi's sales and marketing tools.
• Learn from a team of transformative thinkers and lead evolutionary initiatives.
• Increase automation that reduces speed-to-lead and manual outreach steps.
• Support sales prioritization and best practice guidance throughout buyer journey.
• Strengthen data