Revenue Tax Technician
About the role
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. Position Number: 60082378; Grade: NC09; Division: Examination.
Responsibilities
- Performs a variety of tasks in the Discovery Unit within Central Examination.
- Educates and assists taxpayers in tax compliance and reporting procedures to ensure compliance with tax laws.
- Makes technical determinations based on established procedures requiring accurate analysis of data and situations to draw sound conclusions and effective courses of action.
- Reviews and analyzes data on federal and state individual income tax returns.
- Accesses and reviews taxpayer account information and enters information into ITAS according to review and departmental rules and regulations.
- Assists in maintenance of databases and spreadsheets related to audit programs.
- Demonstrates courteous, professional, and efficient behavior while dealing with controversial matters with taxpayers and coworkers.
- Requires excellent time management skills, strong work ethic, and the ability to prioritize and multitask.
Requirements
Associate’s degree in Business Administration, Accounting or related field from an appropriately accredited institution, and one year work experience preferably in an accounting‑related environment or an equivalent combination of education and experience. Related fields include Public Sector & Government Administration Management, Economics, Tax, Finance, Public Administration, Business Management, Tax Law, Business Law, Financial Management, Business Operations, Trust and Wealth Management, and Administrative Science.
This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance (defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non‑delinquent payment status with the State of North Carolina on taxes owed).
Qualifications
- Considerable knowledge of business and accounting principles
- Strong analytical skills
- Basic knowledge of taxation principles and terminology
- Excellent written and oral communication skills