Revenue Systems & Operations Manager

Our client operates in the compensation intelligence and pay governance industry, addressing challenges related to making fair, compliant, and confident pay decisions throughout the compensation lifecycle—including leveling, offers, promotions, and merit increases. The company supports HR, compensation, and finance leaders with data and decision tools, serving many recognized enterprises and analyzing pay for over 10 million employees globally.

About the Opportunity

The Revenue Systems & Operations Manager is responsible for managing the systems and recurring operational processes that support the go-to-market strategy. This role bridges systems administration and operational management, focusing on automating repetitive tasks to enhance efficiency. The position ensures the smooth functioning of Salesforce and the go-to-market technology stack while supporting sales and customer success teams.

Responsibilities

• Administer Salesforce, including configuration of objects, fields, flows, validation, permissions, and data architecture.
• Manage the connected go-to-market technology stack and system integrations, ensuring data integrity and synchronization.
• Oversee commission calculation and reporting, collaborating closely with Finance on accuracy and exceptions.
• Conduct deal desk operations and audits, maintaining approval workflows and ensuring pricing and discount compliance.
• Lead monthly and quarterly revenue operations close processes, including data validation and reporting.
• Maintain territory and quota books through adjustments such as rebalancing and coverage changes.
• Identify and automate high-cost recurring manual processes, including reconciliation and exception flagging.
• Evaluate, pilot, and implement AI and automation tools across the go-to-market stack, documenting processes to ensure team knowledge continuity.
• Collaborate with Marketing on systems and data integration between marketing operations and revenue systems.

Requirements

• Minimum of 5 years in revenue operations with experience managing recurring commercial processes like commissions, deal desk, close, or territory management in a B2B SaaS setting.
• Advanced Salesforce skills, including architecture design and automation beyond basic configuration.
• Hands-on experience with modern go-to-market tools such as Salesforce, CPQ, Gong, Claude, and Cora.ai.
• Proven ability to automate manual processes with measurable improvements.
• Practical experience building with AI and workflow automation platforms, with informed judgment on AI reliability.
• Strong numerical accuracy and reconciliation skills.
• Understanding of commercial contexts affecting revenue behaviors, including territory design, quotas, and deal structures.
• Ability to prioritize independently and improve existing processes without causing disruptions.
• Clear communication skills for explaining technical tradeoffs to non-technical stakeholders.

Pay

Salary targeted at $145,000 to $170,000 per year, with final offers based on experience and expertise. Geo-neutral compensation approach within the US.

Benefits

• Syndio equity participation.
• Flexible vacation policy.