Revenue Systems Manager

About the role

We're looking for a Revenue Systems Manager to help design, optimize, and scale the systems and processes that power our Revenue organization. This role sits at the intersection of Revenue, Finance, Business Operations, and IT, ensuring our revenue technology, data, and workflows support an exceptional customer experience while providing leadership with reliable insights for decision-making.

Responsibilities

• Own the business-side strategy, optimization, and adoption of Salesforce and other revenue technologies.
• Design and improve revenue processes across quoting, contracting, renewals, forecasting, approvals, and reporting.
• Partner with IT, Finance, Legal, and Revenue leaders to translate business needs into scalable system solutions.
• Support the transition away from Salesforce CPQ and help implement future-state quoting and contracting processes.
• Improve revenue data quality, reporting accuracy, and workflow efficiency across the customer lifecycle.
• Build and analyze revenue datasets to support forecasting, revenue recognition, bookings, renewals, and executive reporting.
• Develop user documentation, training, and enablement resources to drive adoption of new processes and systems.
• Identify opportunities to automate workflows, improve reporting, and eliminate manual effort.

Requirements

• Experience administering or optimizing Salesforce and other GTM/revenue systems from the business side.
• Strong understanding of B2B sales processes, quoting, contracting, renewals, forecasting, and revenue operations.
• Experience partnering with technical teams to define business requirements and improve system workflows.
• Strong analytical skills with experience working with large datasets, reporting tools, and business intelligence platforms.
• Ability to translate complex business problems into scalable processes and practical solutions.
• Excellent communication, documentation, and cross-functional collaboration skills.
• Salesforce Administrator Certification preferred.

Pay

The salary range for this role starts at $125,000 per year. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications.

Benefits

• Medical, dental, vision, and life insurance.
• HSA with company match.
• 401K with company match.
• Paid time off (PTO).
• Comprehensive internal education program on healthcare information technology and KLAS' methodology.

Schedule

Hybrid work policy: three (3) full days expected in-office, Monday - Wednesday.

Why Join KLAS Research?

• Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
• Investment in New Hires: Internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
• Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
• Hybrid Schedule: Flexible approach providing a balance between in-person collaboration and remote work autonomy.
• Enjoyable Work Environment: Quarterly team activities, monthly office events (e.g., chili cook-offs, costume contests), catered lunch once a month, snack room, and more.
• Inclusive Culture: Commitment to creating an inclusive environment where everyone feels valued and respected, including employee resource groups sponsored by executives.
• Core Values: Integrity, passion, accountability, trust, and humility guide everything we do.

KLAS’ mission is to improve the world's healthcare by amplifying the voice of providers and payers. We prioritize inclusion, equity, and diversity to build an atmosphere where we can all thrive and belong.