Business Systems Manager, Revenue Operations
Hover's Revenue Operations Team
Hover's Revenue Operations team is in an exciting moment: we're not just optimizing existing workflows - we're rebuilding how our revenue teams operate with AI at the center. This role sits at the intersection of our Business Systems tech stack including Salesforce administration and AI-powered automation, and we're looking for someone who is genuinely energized by both.
Responsibilities
Own Salesforce end-to-end — manage users, permissions, flows, validation rules, custom objects, and data quality.
Be the person the team trusts to keep the CRM healthy and evolving.
Build and scale AI-powered RevOps workflows — contribute directly to active initiatives including email automation, AI powered sales call preparation, automated deal desk process, and closed lost insights using tools like Claude, Slack, Gong, Hex, and Clay.
Translate business requirements into technical solutions — partner with Sales, Customer Success, Marketing, and RevOps leadership to scope needs, design solutions, and deliver systems that are reliable and maintainable.
Identify and eliminate manual work — proactively spot friction in revenue workflows and design automation that lets reps focus on selling, not admin.
Design human-in-the-loop systems — build AI workflows that balance automation with quality, escalation management, and operational trust.
Maintain data pipeline health — monitor integrations, resolve failures, and ensure the data our teams rely on is accurate and timely across the GTM stack.
Document as a first-class output — build the institutional knowledge that allows the team to scale, iterate, and onboard new tools confidently.
Partner with Enablement team — give Enablement the inputs to train Sales on new systems and workflows as they roll out.
Requirements
Seasoned Salesforce administration — 3+ years managing Salesforce in a startup environment; Salesforce Administrator certification strongly preferred.
AI tooling fluency — you've worked with AI-powered tools in a production context, not just experimented. Hands-on experience with any of the following is a strong plus: Gong (call intelligence, workflow automation), Claude / Anthropic (prompt design, API-based workflows), Hex (data notebooks, dashboards, AI analytics), or Clay (enrichment pipelines, outbound automation).
Slack workflows are a must.
Revenue Operations context — you understand the revenue funnel and the workflows that support it: pipeline management, forecasting, lead routing, deal reporting, and win/loss analysis.
Data across Systems — while you haven’t owned APIs or native connectors, you do understand how data moves between systems and where things break.
Analytical mindset — comfortable with data: SQL or similar query skills, experience working with or alongside data teams, and a habit of verifying that the numbers make sense before shipping.
Clear communication and executive presence — you can translate a technical decision to a sales rep and to leadership equally well. You write documentation people actually read and you can interface with VP level leadership.
Proactive ownership — you spot problems before they become fires, propose solutions, and drive them to resolution without needing to be asked twice.
Strong business acumen — you understand what drives value in a sales-led organization and can connect system decisions to revenue outcomes.
Pay
The US base salary range for this full-time position is $140,000 - $173,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Schedule
This role will be based out of our San Francisco office. Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.