Revenue Systems and Analytics Analyst (Hybrid)

Responsibilities

• Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams
• Manage prospecting lists
• Oversee any Sales-related process and/or system improvements and implementations
• Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed
• Cook up with QA and the Technical writing team on the testing and documentation of developed solutions
• Cook up with the Salesforce Configuration Team or third-party consultants for advanced Salesforce development
• Other projects as needed in the Operations Department

Requirements

• BA/BS in Business Administration or equivalent working experience
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Proficiency with Salesforce
• Proficiency in system/workflow analysis
• Salesforce Certified Administrator, a plus
• Strong verbal and written communications
• Excellent time management and organization skills
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
• Ability to manage multiple projects at the same time in a fast-paced environment
• Team Player
• Able to work autonomously
• Tech-savvy, good communication skills, and a desire to improve processes

Qualifications

• BA/BS in Business Administration or equivalent working experience
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Proficiency with Salesforce
• Proficiency in system/workflow analysis
• Salesforce Certified Administrator, a plus
• Strong verbal and written communications
• Excellent time management and organization skills
• Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis.
• Ability to manage multiple projects at the same time in a fast-paced environment
• Team Player
• Able to work autonomously
• Tech-savvy, good communication skills, and a desire to improve processes

Skills

• System/workflow analysis
• Microsoft Excel
• Project management
• Communication
• Data analysis
• Time management
• Organizational skills
• Technical proficiency

Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.