Jobs · Information Technology · Texas

Revenue & Operations Project Manager

Information Technology$125k–$145k/yrFull-time
We need to output HTML fragment with sections: About Us, The Opportunity (maybe not a heading? The instruction says use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have sections: About Us (description of firm). The Opportunity includes description of role, responsibilities. Then Qualifications. Then Culture & Life at Skadden (maybe not needed). Benefits. Salary Details (Pay). Also maybe we need to include "Responsibilities" as a heading for duties. The posting includes many responsibilities paragraphs; we can put them under

Responsibilities

with
  • . Also maybe "Requirements" could be Qualifications. The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should have headings: About Us? They said About the role, but we have About Us. Could use About Us as heading? Probably okay. But they said "About the role" as example; we can use About Us as heading for firm description. Or we could combine About Us into a

    without heading? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those. We'll include About Us as

    About Us

    . Then Responsibilities

    Responsibilities

    . Then Qualifications

    Qualifications

    . Then Benefits

    Benefits

    . Then Pay

    Pay

    with salary range. Possibly Schedule not present, so omit. We must not repeat job title as heading. Not include Job ID. Remove boilerplate: EEO statement, accommodation contact, etc. Also remove "For further details, please visit:" link? That's part of Benefits maybe but it's a link; we can keep as part of Benefits? It's a URL; we could keep as plain text? Probably we can keep the link as part of Benefits
    • ... ...
    • . But they said remove application instructions; that's not application instruction. It's a benefits detail link; we can keep. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all responsibilities bullet points. There are many sentences; we need to convert each distinct duty into
    • . We'll need to parse the responsibilities paragraph. Let's extract responsibilities from the posting: From "The Opportunity" paragraph after "This position will be based in our Houston office (hybrid)." Then a long description: "The Revenue & Operations Project Manager serves as a strategic partner and the primary point of contact for assigned partners, practice areas, their clients, and the firm’s client administration and accounting teams. This role is highly partner and client-facing and is responsible for actively engaging with partners, clients and internal teams to facilitate day-to-day administrative operations and resolve complex issues related to client accounting procedures. The Revenue & Operations Project Manager drives the client/matter lifecycle forward, facilitating processes such as new business intake, billing rates and special arrangements, RFPs, pricing, billing, e-billing, and collections. This includes proactively tracking and coordinating negotiation of client outside counsel guidelines, requests for new engagement letters, and client audit requests. The Revenue & Operations Project Manager is expected to serve as the single point of contact for partners and drive client administration and accounting processes to completion by following up on outstanding items, breaking down and resolving issues, and ensuring that all stakeholders are kept informed and aligned. By alleviating administrative burdens and ensuring operational efficiency, this position enables partners to focus on client service and business development while maintaining compliance and supporting the firm’s financial performance." Then a list of bullet-like sentences starting with "Serves as the primary point of contact..." etc. Those are responsibilities. Let's capture each sentence that starts with a verb (Serves, Condenses, Prepares, Provides, Proactively follows up, Collaborates, Works alongside, Facilitates billing, Identifies and addresses, Coordinates and monitors, Liaises with Partners, Acts as the central point of contact, Collaborates with partners, Proactively reviews accounts receivable, Monitors client collections year-round, Tracks and facilitates client outside counsel guidelines reviews, Coordinates responses to client audit requests, Actively seeks to enhance knowledge, Identifies and implements process improvements, Develops and maintains best practices, Ensures compliance, Handles sensitive matters, Performs other related duties as assigned.) We'll turn each into
    • . Also earlier sentences could be part of responsibilities; we could combine them into a few
    • as well. But we need to preserve all substantive info; we can break them into logical chunks. Simplify: We'll create a
        with each responsibility as
      • . We'll include the earlier descriptive sentences as separate
      • items. Let's list them: 1. Serves as a strategic partner and the primary point of contact for assigned partners, practice areas, their clients, and the firm’s client administration and accounting teams. 2. Actively engages with partners, clients and internal teams to facilitate day-to-day administrative operations and resolve complex issues related to client accounting procedures. 3. Drives the client/matter lifecycle forward, facilitating processes such as new business intake, billing rates and special arrangements, RFPs, pricing, billing, e-billing, and collections. 4. Proactively tracks and coordinates negotiation of client outside counsel guidelines, requests for new engagement letters, and client audit requests. 5. Serves as the single point of contact for partners and drives client administration and accounting processes to completion by following up on outstanding items, breaking down and resolving issues, and ensuring that all stakeholders are kept informed and aligned. 6. Alleviates administrative burdens and ensures operational efficiency, enabling partners to focus on client service and business development while maintaining compliance and supporting the firm’s financial performance. 7. Serves as the primary point of contact and liaison for assigned partners, practice areas, their clients, and internal client administration and accounting teams, building strong, trust-based relationships and ensuring clear, consistent communication. 8. Condenses complex information into clear, actionable summaries and reports to support partner decision-making and to facilitate progress with the client accounting teams. 9. Prepares and delivers regular updates and analysis on client onboarding, billing, collections, and financial performance. 10. Provides guidance and support to partners and team members regarding client accounting processes, policies, and best practices. 11. Proactively follows up with clients, partners, and internal teams to move matters forward, address outstanding issues, and ensure timely completion of all client accounting processes. 12. Collaborates with clients and accounting teams to resolve invoice issues, including analyzing and reallocating charges to meet client requirements and budgets, ensuring prompt payment. 13. Facilitates information needed for the e-billing team to submit bills electronically, track invoice status, and address rejections or deductions with billing and collections staff. 14. Works alongside the Rates team to ensure successful timekeeper and rate submissions, monitors approvals, and resolves discrepancies. 15. Facilitates billing for assigned partners and clients, preparing, reviewing, and editing invoices for accuracy and compliance. 16. Identifies and addresses rejected or adjusted invoices, processes write-offs, and maintains current records for each client and matter. 17. Coordinates and monitors requests for new engagement letters, working with partners, clients, and the Office of General Counsel to ensure timely and accurate completion. 18. Liaises with Partners and relevant teams on the end-to-end process of new client and matter intake, coordinating with Client Accounting, Office of General Counsel, Conflicts, Engagement Letters/Outside Counsel Guidelines, Know Your Client (KYC), and other relevant departments. 19. Coordinates information needed to ensure all onboarding activities comply with firm and client requirements, proactively addressing issues and facilitating timely matter openings. 20. Acts as the central point of contact for all billing rate and pricing matters, including the development, implementation, and maintenance of standard and non-standard billing arrangements (e.g., alternative fee arrangements, special billing arrangements). 21. Collaborates with partners, clients, and the Client Accounting team to deliver tailored pricing strategies and ensure rates are in accordance with client agreements and Outside Counsel Guidelines. 22. Proactively reviews accounts receivable by tracking aged invoices and collaborating with partners, clients, and internal teams to accelerate collections and resolve outstanding issues. 23. Monitors client collections year-round, tracking collection commitments, coordinating with partners and internal teams to implement targeted strategies, and driving efforts to ensure timely payments in line with firm financial objectives. 24. Tracks and facilitates client outside counsel guidelines reviews, ensuring that all requirements are identified, communicated, and adhered to by relevant teams. 25. Coordinates responses to client audit requests, gathering necessary documentation and facilitating communication between clients, partners, and internal teams. 26. Actively seeks to enhance knowledge of all client accounting procedures and shares expertise to elevate the team's performance. 27. Identifies and implements process improvements to increase scalability, efficiency, and client service delivery. 28. Develops and maintains best practices for client operations, shares expertise across the department, and participates in strategic projects as directed by department leadership. 29. Ensures compliance with firm operations, policies, and procedures. 30. Handles sensitive matters with discretion and maintains strict confidentiality at all times. 31. Performs other related duties as assigned. That's a lot but okay. Now Qualifications: list bullet points. From Qualifications paragraph: - Demonstrated ability to build and maintain trust-based relationships with partners and clients. - Strong analytical, organizational, and project management skills. - Excellent interpersonal, written, and verbal communication skills, with the ability to synthesize and present complex information clearly. - Deep understanding of law firm client administration, including intake, billing, e-billing, conflicts, KYC, rates, pricing, and collections. - Proficiency in relevant firm software (e.g., Outlook, Excel, Aderant Expert, iManage) and the ability to learn new systems quickly. - Ability to handle multiple projects, shifting priorities, and meet deadlines in a fast-paced environment. - Solutions-oriented critical thinker with a proactive approach to problem-solving and process improvement. - High attention to detail, discretion, and professionalism in handling sensitive matters. - Ability to work well independently as well as effectively within a team. - Flexibility to adjust hours and work the hours necessary to meet operating and business needs. - Knowledge of and ability to administer Firm operations, policies and procedures Education & Experience: - Bachelor’s degree required. - Advanced degree or relevant certifications preferred. - Minimum of five (5) years of law firm, professional services, client administration, billing, or related operational experience. We could combine Education & Experience under Qualifications or separate. The instruction says use headings like Qualifications, Skills, Benefits, Pay, Schedule. We could have Qualifications heading and include both skill and education bullets. Or we could split into Qualifications and Skills. But we have many skill bullets; we could put them under Qualifications. Or we could have Skills heading separate. The instruction says use

        for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have Qualifications and Skills separate. But we have many skill bullets; we could put them under Skills. However the Qualifications section includes education & experience. Let's do:

        Qualifications

        with education & experience bullets.

        Skills

        with the skill bullets. But the instruction says "Prefer a few substantive sections over many thin ones." So maybe better to combine into one Qualifications section that includes both skills and education/experience. That's fewer sections. We'll do that. Thus we will have:

        About Us

        ... (the firm description)

        Responsibilities

          ...

        Qualifications

          ...
        (including skills and education/experience)

        Benefits

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