Project Manager, Revenue Operations

About the role

The Senior Program Manager is a strategic leader responsible for driving projects that ensure Revenue Operations and Go-to-Market (GTM) success. This role partners with executive leadership to translate business strategy into executable programs, ensuring alignment and measurable results. You will lead enterprise-wide programs, influence partners at all levels, and deliver complex programs from strategy through execution. You will combine program management expertise with change leadership and use AI-driven tools and data insights to improve decision-making and operational efficiency.

Responsibilities

• Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
• Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
• Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
• Facilitate executive-level governance and steering committee meetings by providing concise updates.
• Build partnerships across Sales, Marketing, and Customer Success.
• Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
• Identify opportunities to simplify workflows, increase operational efficiency, and improve program governance.
• Use AI-powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.

Requirements

• 8+ years of program management, strategy and operations, or consulting experience in GTM.
• 4+ years of direct experience in change management or organizational transformation in GTM.
• Ability to manage complex programs.
• Bachelor's degree in business or related field.
• Experience using AI tools (e.g., Glean, Claude) and business intelligence solutions (e.g., Power BI, SQL) to enhance program management, reporting, and executive decision support.

About Avalara

Avalara is an AI-first company where AI is embedded in workflows, decision-making, and products. Success here requires embracing AI as an essential capability. You’ll apply AI daily to business challenges—improving efficiency, contributing solutions, and driving results for your team, the company, and customers. You’ll grow with AI by staying curious about new trends and best practices and sharing what you learn.

We’re defining the relationship between tax and tech. Our industry-leading cloud compliance platform processes over 54 billion customer API calls and over 6.6 million tax returns annually. As a billion-dollar business, we’re not slowing down until we’ve achieved our mission—to be part of every transaction in the world. We’re bright, innovative, and disruptive, embodying a culture that empowers our people to win.

Benefits

• Total Rewards: Competitive compensation package, paid time off, and paid parental leave.
• Bonuses: Many employees are eligible for bonuses.
• Health & Wellness: Benefits vary by location but generally include private medical, life, and disability insurance.
• Inclusive culture and diversity: Strong support for diversity, equity, and inclusion, integrated into business practices and culture.
• Employee resource groups: Eight employee-run resource groups, each with senior leadership and executive sponsorship.