Revenue Operations Manager

About the role

Hologram is building the future of IoT connectivity, delivering internet access to millions of connected devices worldwide. We process over 5 billion transactions per month across our global infrastructure, powering everything from fleet tracking to smart city infrastructure. We tackle challenges of scale, reliability, and performance that few companies face.

We look for people with insatiable curiosity and an uncompromising commitment to excellence. Hologrammers dig deeper when things break, ask "why" before "how," and aren't satisfied until the solution is bulletproof. You'll love working here if you value tenacious ownership of outcomes — you own the result, not just your piece of it. You thrive on building the system, not just running it, thinking through edge cases, automating what would otherwise need watching, and documenting well enough that the next person can pick it up. You relentlessly pursue growth, pushing past where you're comfortable, revisiting your own decisions, treating good enough as a starting point, and raising the bar without anyone asking.

Hologram's revenue runs through a stack you'll own: Salesforce, a bespoke CPQ, contract and billing integrations, and the reporting that Sales, Finance, and leadership use to run the company every week. As Revenue Operations Manager, your job is to make that stack a competitive advantage: reps quote and close faster, Finance closes on clean data, and leadership sees pipeline, bookings, and renewals early enough to act. You'll report to the Director of Finance, partner daily with Sales and Marketing leadership, and run RevOps as a function of one with engineering support. You'll decide what gets built and then build it, with AI agents and automation as first-class tools. You'll set the RevOps roadmap, not inherit one.

Hologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future. We trust you to do what's best for our product, customers, and team members and empower you to make the right calls without heavy bureaucracy.

Responsibilities

• Set the RevOps roadmap for Sales and Finance leadership: what to build, automate, and sunset, with a business case behind each proposal
• Own Salesforce administration, from the data model through releases, and build the validation rules and automated checks that keep the org clean as it scales
• Own the GTM tool stack beyond Salesforce, integrations included
• Own the integrations and automated data feeds between Salesforce, billing, and finance, and the accuracy of the revenue data moving across them
• Design and maintain lead routing and the BDR-to-AE hand-off, from assignment logic through SLAs, including rules of engagement

• Run the deal desk: validate order forms, enforce discount and approval rules, route approvals through to Finance sign-off, and keep reps clear on how to handle non-standard deals
• Build and automate the path from quote to contract to onboarding to