Revenue Operations Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Us", "Your Mission", "What You'll Do", "Who We're Looking For", "Why You Should Join Us", "Perks", "Salary range". We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. We have: - About Us: could map to "About the role"? Actually "About Us" is company description, not role. Could be "About the role"? Not exactly. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if content matches. "About Us" could be considered "About the role"? Not really. But we could maybe omit that section if not matching. However we need to preserve all substantive information; we cannot drop company description? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. But we can embed company description within a

without a heading? The allowed headings are limited but we can still have

paragraphs without heading. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings? It says use

for section headings (e.g. ...). Likely they want only those headings. We can still have

for prose anywhere. So we can include company description as a

without a heading, or maybe under a heading "About the role" if we treat it as about the role? But it's about the company. Might be okay to put under "About the role" as it's describing the role context. However the instruction says "Do NOT repeat the job title as a heading (the page already shows it)". So we can have a heading "About the role" and then include the About Us paragraph. Next: "Your Mission" could be Responsibilities? Actually mission is more about role purpose; could go under Responsibilities. We'll treat "Your Mission" as part of Responsibilities. "What You'll Do": definitely Responsibilities. "Who We're Looking For": Requirements/Qualifications/Skills. We can split: maybe Requirements (years experience), Qualifications (experience with tools), Skills (project management, communication). But we need to avoid thin sections. Could combine into one "Requirements" section with bullet list. "Why You Should Join Us": could be Benefits? Actually it's about culture, mission, flexible work, perks. Could be Benefits. "Perks": also Benefits. "Salary range": Pay. We don't have Schedule specifics; only mention flexible hours depending on time zone, schedule that fits working style. That's schedule info. So we can include Schedule section. We must not include sections with filler like "commensurate with experience". Not present. We need to remove boilerplate: equal opportunity, accommodations, etc. Also remove "We are an equal opportunity employer..." etc. Also remove application instructions (none). Also remove duplicated lines. We need to preserve all substantive information: company description, mission, responsibilities list, qualifications list, benefits/perks, salary range, flexible work schedule. Let's extract content. About Us paragraph: "AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint. AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400+ carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases. Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide." Your Mission paragraph: "As Revenue Operations Manager you will own the operational backbone that keeps our Sales, Customer Success, and Partnerships teams forecasting accurately, moving fast, and working out of clean systems. Reporting to the Senior Manager, Revenue Operations, you will partner across Sales, CS, Partnerships, Finance, and Legal to drive forecast accuracy, sales ops analysis, and cross-functional projects to completion. This role is built for someone who takes ownership of recurring cadences without being asked twice, drives tickets and initiatives to resolution rather than letting them stall, and balances hands-on systems configuration with higher-leverage analysis and process improvement. You'll be the person GTM leadership trusts to keep the forecast honest, the CRM clean, and cross-functional projects actually shipping." What You'll Do bullet list (we need to convert to

• ): - Own the recurring sales and renewals forecast cadence end-to-end — scheduling, data accuracy across HubSpot, Gong Forecast/Engage, Tableau, and Control Center, publishing recaps and action items, and following up with owners until items close. - Partner with Finance and CS leadership to reconcile renewal base, ARR, and attainment calculations. - Analyze pipeline, routing, and attribution data to recommend and implement improvements (lead routing logic, ICP scoring, segmentation, meeting-source attribution), proactively flagging data quality issues and process gaps along the way. - Support quota setting, attainment tracking, and territory/account assignment logic. - Drive cross-functional initiatives — tooling rollouts, process changes, GTM system integrations — to completion with clear owners and deadlines, tracked visibly in Jira with blockers escalated early. - Administer and own the sales tech stack (HubSpot, Gong, Chili Piper, Apollo, Lusha, LinkedIn Sales Navigator) — troubleshooting deal creation, routing, and data sync issues, plus licensing, vendor renewals, and budget consolidation. - Support quoting, contract term negotiation, and vendor/partner agreement review with Legal and Deal Desk, and support Strategic and Platform Partnerships with attribution tracking, deal registration, and reporting. - Own or directly support QBR/MBR prep for Sales and CS leadership, and support variable compensation calculations in partnership with RevOps Comp. Who We're Looking For bullet list: - 3+ years in Revenue Operations, Sales Operations, or GTM Systems, ideally supporting both Sales and Customer Success. - Hands-on experience administering HubSpot and sales engagement/forecasting tools (Gong, Salesloft, Outreach, or similar), including owning a forecasting or pipeline reporting cadence end-to-end. - Strong project management skills — a track record of driving cross-functional work to completion, comfortable escalating blockers, with experience in Jira or a comparable ticketing system and a habit of proactive status updates. - Excellent written and verbal communication — comfortable working directly with Sales, CS, Finance, Legal, and Partnerships stakeholders, and able to run and summarize cross-functional meetings. - Familiarity with variable compensation or deal desk processes; experience supporting a Partnerships or Channel function. - At AfterShip, we know great talent doesn't always fit every requirement. If you're passionate about our mission and believe you can make an impact, we encourage you to apply. (This is more encouragement; could be included as a

  maybe.) Why You Should Join Us bullet list (or prose): - Great Place to Work Certified: We've been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration. - Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We're a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that's inclusive, which has allowed us to surround ourselves with the industry's most talented professionals. - Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It's one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow. - Thrive & Grow: There's no ceiling to what you can achieve or learn here. We're committed to empowering your career while advancing together as a company. - Flexible Work Setup: We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations. You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role. - Perks: Competitive compensation, Remote-first/hybrid-flexible work setups, Healthcare coverage offered from day 1, Retirement plans including company match, Unlimited PTO, Annual learning & wellness benefit, Monthly book perk, Career progression & professional development, In-office lunch and commuter benefits for those located in our hub locations. Salary range: "Salary range for this role: USD$141,000 - $165,000" We need to separate Benefits and Pay sections. Benefits: include the perks list and maybe the flexible work setup? Actually flexible work setup could be Schedule. But we have schedule info: flexible hours depending on time zone, schedule that fits working style. So we can put that under Schedule. Benefits: list of perks (competitive compensation, remote-first/hybrid-flexible work setups, healthcare coverage from day 1, retirement plans including company match, unlimited PTO, annual learning & wellness benefit, monthly book perk, career progression & professional development, in-office lunch and commuter benefits for hub locations). Also maybe Great Place to Work Certified etc could be considered Benefits? But those are more culture; could be under Benefits as well. However we have limited headings; we could put culture under Benefits as well. But we need to avoid thin sections. Could combine culture and perks into Benefits. Schedule: flexible work setup description. Pay: salary range. Now we need to output HTML fragment with

  headings and

  or

  • . We must not include any markdown fences. Let's craft:

    About the role

    AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants. AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint. AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,400+ carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases. Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

    Responsibilities

    As Revenue Operations Manager you