Revenue Operations Data Analyst
About the role
As a Revenue Operations Data Analyst at InnovAge, you will own and scale our analytics capability across sales, marketing, and enrollment operations. This role is responsible for building and maintaining our Microsoft Power BI ecosystem, including the underlying data models that power executive reporting and frontline decision-making.
Responsibilities
Own the design, development, and maintenance of Microsoft Power BI dashboards and reporting infrastructure
Build and optimize scalable data models, ensuring accuracy, performance, and usability
Identify gaps in current reporting and proactively develop new dashboards to support business needs
Partner with BI and engineering teams to define and improve upstream data pipelines and data availability
Validate and reconcile data across CRM, marketing, and operational systems to ensure reporting accuracy
Deliver actionable insights on pipeline health, conversion rates, and channel performance
Analyze performance across the PACE funnel (Lead → Intake → HSD → Enrollment → Start of Care)
Support A/B testing and performance measurement across marketing and sales initiatives
Provide recurring and ad hoc executive-ready reporting
Own end-to-end execution of monthly sales incentive compensation plans
Calculate, validate, and deliver accurate commission payouts for ~100 sales team members
Identify risks, anomalies, and edge cases in payout calculations and proactively resolve discrepancies
Partner with Finance and Payroll to ensure timely and compliant payments
Model and simulate proposed compensation changes and business impact
Develop and deliver clear, impactful presentations to communicate strategic plans and objectives
Extract and analyze data from internal databases to support operational needs
Support additional high-impact analytics and strategic initiatives as business needs evolve
Qualifications
Bachelor’s degree from an accredited college/university
3–5+ years of experience in data analytics, business intelligence, or revenue operations
Advanced expertise in Microsoft Power BI (data modeling, DAX, performance optimization)
Advanced proficiency in Microsoft Excel (modeling, pivot tables, complex formulas)
Experience managing or supporting sales incentive compensation programs
Strong ability to translate data into actionable business insights
Experience working with large, complex datasets across multiple systems
PREFERRED: MBA, experience with Microsoft Dynamics 365, Salesforce or similar CRM platforms, experience in healthcare, PACE, or regulated environments, experience with Microsoft Power BI data pipelines / ETL tools, Microsoft Certified: Power BI Data Analyst Associate (PL-300), Microsoft Certified: Fabric Analytics Engineer Associate (DP-600), or equivalent experience, certifications (Preferred): Microsoft Certified: Power BI Data Analyst Associate (PL-300), Microsoft Certified: Fabric Analytics Engineer Associate (DP-600), or related data/analytics certifications