Revenue Lead, Self-Storage

About the role

We are seeking a revenue leader to own all distribution, servicing, and customer success across SafeLease’s full suite of self-storage insurance products. This includes tenant protection, tenant insurance, and specialty property & casualty. The role will be accountable for the commercial engine of the business unit, ensuring our products reach the market through both our direct-to-operator channel and our growing network of retail agents and brokers. The Revenue Lead will also oversee the end-to-end servicing experience for storage insurance customers and distribution partners, ensuring onboarding, policy administration, and ongoing support meet or exceed expectations at scale. Additionally, the Revenue Lead will drive net revenue retention through proactive account management, upsell, and cross-sell, and serve as the voice of the customer back into the business unit.

Responsibilities

• Design and execute the distribution strategy across all self-storage insurance products (tenant products and commercial P&C), spanning both the direct-to-operator channel and the retail agent/broker network.
• Own and grow the retail agent and broker channel launched in 2026, including producer onboarding, activation, and ongoing relationship management.
• Identify, develop, and manage relationships with key distribution partners such as facility management companies, REITs, aggregators, technology platforms, and independent insurance agencies.
• Collaborate with the centralized Sales and Marketing teams to align pipeline generation with vertical-specific positioning and messaging.
• Build and optimize the distribution mix across direct and agent channels to balance growth with unit economics.
• Own the end-to-end servicing experience for storage insurance customers and distribution partners. Ensure onboarding, policy administration, and ongoing support meet or exceed expectations at scale.
• Build and manage the servicing team and operational workflows, working with Technology to automate where possible.
• Monitor servicing KPIs (response time, resolution rate, partner NPS) and drive continuous improvement.
• Drive net revenue retention through proactive account management, upsell, and cross-sell. Build a success function that identifies at-risk accounts early and intervenes effectively.
• Develop the playbook for expanding wallet share within existing storage operator relationships.
• Serve as the voice of the customer back into the business unit, informing product improvements and new feature priorities.

Requirements

• 10+ years of experience in revenue leadership, distribution, or commercial roles within insurance, insurtech, or adjacent B2B financial services.
• Deep familiarity with the self-storage industry.
• Existing relationships with storage operators, REITs, and industry partners that allow you to hit the ground running are critical.
• Proven track record of building and scaling distribution channels, ideally in specialty or commercial insurance.
• Experience owning a revenue number (quota, retention target, or P&L line) and consistently delivering.
• Comfort operating in a high-growth, evolving organizational structure where you’ll need to build processes and teams from scratch.
• Strong cross-functional instincts. That means you know how to partner with product, marketing, underwriting, and engineering without needing direct authority.
• Executive presence and communication skills suited to managing relationships with large operators, REITs, and C-suite stakeholders.

Qualifications

• Experience at a managing general agent (MGA), managing general underwriter (MGU), or specialty carrier.
• Underwriting background or working knowledge of commercial P&C underwriting principles is a plus but not required.
• Background in property insurance, tenant/occupant protection programs, or specialty P&C lines.
• Familiarity with self-storage management software platforms (e.g., SiteLink, storEDGE, Hummingbird).
• Prior experience in a business-unit or “company within a company” structure.

Benefits

• High standards, low ego.
• Competitive pay and equity.
• Unlimited PTO, full health benefits, flexible work setups, and a supportive culture.

Pay

Compensation is commensurate with experience.

Schedule

Full-time position.