Manager of Self-Storage

About the role

West Coast Self-Storage is seeking a driven and personable full-time Property Manager to oversee the day-to-day operations of our thriving self-storage facility in Hermiston, OR. This role is ideal for an experienced customer service and sales professional looking to advance their career in a customer-focused environment.

Schedule

Monday, Tuesday, Thursday, Friday, and Saturday – 9:15 AM to 5:45 PM (Wednesday and Sunday off).

Pay

$18.50 per hour, plus monthly and quarterly bonus potential.

Benefits

• Medical, dental, and vision insurance
• $10,000 employer-sponsored life insurance
• Paid sick leave and vacation
• 401(k)/Roth with matching funds
• Annual profit sharing
• Employee discount
• Referral program
• On-the-job training
• Promotion opportunities

Responsibilities

• Provide exceptional customer service, including assessing customer storage needs (in-person, phone, and web inquiries)
• Create and execute a store plan to meet monthly and annual budget goals
• Manage web pricing and discounts
• Ensure property is maintained to West Coast’s Clean & Operational standards (e.g., cleaning vacated units, sweeping, mopping, changing light bulbs)
• Manage vendors and capital expenditure projects
• Drive the auction process
• Show available units and guide customers through the leasing process
• Manage, audit, and balance cash drawer and petty cash
• Perform other duties as assigned by leadership

Requirements

• Retail sales, cash management, and customer service experience
• Ability to self-manage and work independently to achieve team and company objectives
• Willingness to work weekends and some holidays (required)
• Basic computer skills and working knowledge of MS Office products (Excel, Word, Outlook)