Revenue Innovation & Business Intelligence Manager

About the role

Join Lakeshore Sport & Fitness, Chicago’s premier destination for sport, fitness, and fun, and become part of a vibrant community with a supportive culture focused on continuous improvement and celebration. This role is designed to transform how we think about revenue across our clubs. As the Revenue Strategy & Business Intelligence Manager, you will uncover opportunities others aren’t seeing and leverage AI, data, and business insights to help our clubs make better decisions and generate more revenue.

This isn’t a traditional reporting role. You’ll work directly in the clubs and alongside club leadership to understand what drives membership, programming, personal training, food & beverage, events, retail, and other revenue streams. You’ll turn data into clear, actionable insights, helping leaders understand performance, identify missed opportunities, and determine next steps. Using AI tools and emerging technologies, you’ll automate reporting, analyze trends, improve forecasting, and build innovative ways of looking at our business.

The ideal candidate is a business strategist, data storyteller, and AI innovator who constantly asks: What are we missing? What could we do differently? Where is the next dollar of revenue going to come from? We value analytical thinking, commercial mindset, curiosity, comfort with ambiguity, and excitement about using technology to fundamentally change how a business operates. This is a hands-on role for someone who wants to be in the business, not behind a spreadsheet.

Responsibilities

• Analyze and interpret data to uncover revenue opportunities across membership, programming, personal training, food & beverage, events, retail, and other streams.
• Work directly in the clubs and with club leadership to understand business drivers and translate insights into actionable strategies.
• Use AI tools and emerging technologies to automate reporting, analyze trends, identify opportunities, and improve forecasting.
• Build new ways of visualizing and interpreting business data to drive revenue growth.
• Partner with cross-functional teams to turn insights into action and foster a data-driven, revenue-focused culture.
• Ask critical questions to identify gaps, innovate, and determine where the next revenue opportunities lie.

Requirements

• Highly analytical with a strong commercial mindset.
• Comfortable working with ambiguity and driving change in a dynamic environment.
• Curiosity and a passion for using technology to transform business operations.
• Ability to turn data into clear, actionable insights and compelling stories.
• Hands-on approach with a desire to work directly in the business, not just behind spreadsheets.
• Experience with AI tools, data analysis, and business intelligence (not necessarily from a traditional revenue-management background).

Benefits

• Competitive pay.
• 401(k) retirement plan.
• Paid time off (PTO).
• Childcare support.
• Free membership to Lakeshore Sport & Fitness.
• Discounts on services.