Revenue Excellence Trainer - Revenue Excellence - Full Time

About the job

The Revenue Excellence Trainer plays a critical role in advancing the operational excellence of the Revenue Cycle team by designing, delivering, and continuously improving training programs that enhance staff knowledge, performance, and compliance.

Responsibilities

• Design, implement, and maintain onboarding programs and ongoing training curriculum for all Revenue Cycle teams and Internal Business Partners
• Facilitate engaging and effective training sessions across functional areas, including patient access, coding, billing, payer policies, and system workflows
• Develop role specific learning paths and certification programs to support career progression and operational experience
• Identify skill gaps and training opportunities leveraging performance data, stakeholder feedback, and workflow analysis
• Collaborate with leaders to facilitate workforce retraining needs to ensure the team remains current with evolving regulations, payer requirements, and internal standards

Requirements

• Bachelor’s degree in Healthcare Administration, Finance, Business, or related field
• A minimum of four (4) years Epic Revenue Cycle experience (Health System preferred)
• Epic Credentialed Trainer distinction and certification in Revenue Cycle applications must be obtained within twelve (12) months of hire
• Three to five (3-5) years of Revenue Cycle operations experience
• Epic Revenue Cycle application experience

Qualifications

• Strong attention to detail
• Strong leadership skills

Skills

• Excellent communication and facilitation skills
• Ability to analyze and interpret complex data
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Benefits

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses

Pay

• Competitive salary based on experience and qualifications

Schedule

• Hybrid - 8:00-5:00