Revenue Specialist--Full Time

Key Responsibilities

• Group Block Management: Build, maintain, and modify group room blocks in MARSHA and PMS, including routing, packages, and contracted rates.
• System Integrity: Ensure reservation and inventory alignment between CI/TY, MARSHA, PMS, and OneYieldvs2; clear queues and correct discrepancies.
• Data Accuracy & Audits: Monitor system data for accuracy including VM/OOI status, NPC/SPE dates, RSA sell dates, and audit EPIC scorecard updates.
• Rooming List Coordination: Process, validate, and maintain rooming lists, cover sheets, and group resumes with input from Event and Sales Managers.
• Forecasting & Reporting: Contribute to daily, weekly, and monthly reports using CI/TY, MRDW, Excel, STR, and OneYieldvs2; assist with six-month projections and weekly SCRUB packets.
• Revenue Strategy Support: Assist the Revenue Manager with premium room pricing, special event date validation, and segment-level performance analysis.
• System Support & Maintenance: Update HPP pricing, MarRFP annual business transient rates, and clean up market codes via MCAT.
• Group & Transient Oversight: Track pickup, monitor cut-off dates, validate room projections in CI/TY, and support business transient billing and direct billing processes.
• Cross-Departmental Collaboration: Serve as the point of contact for Sales, Event Managers, Express Meeting Managers, and Reservation teams regarding inventory and system accuracy.
• Special Projects: Participate in inventory-related projects, strategy meetings, and assist in reservation system support as needed.
• Guest Service Excellence: Uphold the Marriott standard in every interaction, offering responsive, knowledgeable service and supporting a seamless guest experience.