Revenue Enablement Trainer

About the role

At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, you’ll grow your career alongside great people where authenticity is welcome, successes are celebrated, and potential is nurtured.

As a Revenue Enablement Trainer, you’ll deliver engaging, high-impact learning experiences that help our Sales, Marketing, and Customer Success teams build the knowledge, skills, and confidence they need to succeed. You’ll facilitate onboarding, product training, skills workshops, and ongoing learning programs that strengthen seller performance, reinforce go-to-market alignment, and improve overall readiness. This is a highly collaborative, delivery-focused role where you’ll translate complex product, process, and sales concepts into practical learning experiences while coaching revenue teams toward greater proficiency and confidence.

Responsibilities

• Deliver live virtual and in-person training sessions, including onboarding, product deep dives, tool training, selling skills, discovery, demo practice, and objection handling.
• Facilitate recurring workshops that reinforce sales processes, messaging, competitive positioning, and customer-centric value.
• Lead practice sessions, roleplays, and scenario-based coaching to strengthen real-world application.
• Support product launch readiness by training teams on new features, use cases, messaging, and positioning.
• Assist in developing and updating training materials, including presentations, handouts, exercises, guided practice sessions, LMS modules, and assessments.
• Help maintain structured learning paths for onboarding, continuous learning, and certification programs.
• Partner with the Revenue Enablement Director and cross-functional teams to ensure training content reflects current go-to-market initiatives and product updates.
• Deliver training on AI-powered tools, including conversation intelligence, automated coaching tools, and content recommendation platforms.
• Help revenue teams effectively use the sales technology stack, including CRM workflows, content systems, and communication tools.
• Provide coaching based on insights from AI-driven platforms, including call analysis, skill scoring, and message adherence.
• Partner with Sales Leadership, Marketing, Product, and Customer Success to ensure training reflects accurate messaging, current playbooks, and updated processes.
• Support communication around upcoming training sessions, deadlines, program updates, and new learning opportunities.
• Track training attendance, participation, and skills assessment outcomes.
• Collect learner feedback and use it to improve facilitation, content clarity, and overall training effectiveness.
• Identify recurring skill gaps and development opportunities to help inform future enablement priorities.

Requirements

• Bachelor’s degree or equivalent experience in Business, Communications, Education, Marketing, or a related field.
• 2–4 years of experience in Revenue Enablement, Sales Training, Learning & Development, or a customer-facing role such as Sales, Customer Success, or Solutions.
• Demonstrated experience delivering engaging training sessions and facilitating group learning.
• Strong communication, coaching, and interpersonal skills.
• Comfort working with CRM systems, sales tools, and learning platforms.
• Experience in SaaS or GovTech is preferred.
• Familiarity with Salesforce, Gong, Outreach, Chili Piper, or comparable tools is preferred.
• Knowledge of adult learning principles and instructional design fundamentals is preferred.
• Hands-on experience with AI tools used for coaching, analysis, or productivity, such as ChatGPT, Copilot, or conversational intelligence platforms, is preferred.

Benefits

• Comprehensive health insurance
• Dental insurance
• Vision insurance
• Flexible Time Off
• 401(k) plan

Pay

Estimated Salary Grade Range: $80,200 - $117,100

Anticipated Hiring Range: $80,000 - $90,000

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience, and is based on a 40-hour work week.