Revenue Cycle Systems Trainer

POSITION SUMMARY

The Revenue Cycle Systems Trainer is responsible for developing and delivering training on utilization of financial and clinical applications for all Revenue Cycle areas. The department includes hospital patient access, financial counselors, patient accounting, medical audits, utilization review as well as the staff at remote points of service. Additional departments include APG, Urgent Care, Specialty centers and FQHC front desk departments. The Trainer provides new and ongoing training to improve performance as well as support ongoing development of the Revenue Cycle areas. In conjunction with management, the Trainer develops training materials and administers competency assessment to staff. This position supports departmental improvement through on-going training, assisting in implementation of new processes and education. The trainer also utilizes quality assurance tools to measure success. This position also supports organizational goals by providing quality customer service and data, participating in performance improvement efforts, contributing to our financial strength and demonstrating a commitment to teamwork and cooperation.

QUALIFICATIONS

• Education: High School Diploma required.
• Licenses/Certifications: HFMA: CRCR or Litmos Certified Professional Revenue Cycle Master required or must be obtained within 6 months of employment. Must pass exam within 2 attempts to maintain in position required.
• Experience: 3 years’ experience in hospital, medical practice or healthcare with Scheduling, Registration, Insurance verification or billing background required. Star or Cerner experience is preferred. Strong written and verbal communication skills required. Knowledge of third-party payer reimbursement and regulatory requirements preferred. Working knowledge of all types of medical insurance (Medicare, Medicaid, HMO, Blue Cross, etc.) preferred. Knowledge of adult learning principles and previous training experience preferred. Experienced in creating training materials in power point or other electronic formats required. Experience in presenting training in person or online required. Proficiency in: Word, Excel, PowerPoint experience is required. Incumbent must be able to work independently as well as in a team environment. Incumbent must be able to take projects to completion. Previous customer service experience is preferred.

PERFORMANCE EXPECTATIONS

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

WORK ENVIRONMENT

Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires sitting, standing, walking, stooping and crouching a majority of the workday. Works with such equipment as various computer terminal, fax machine, printer and copier.

REPORTING RELATIONSHIP

This position reports to department leadership.

TOTAL REWARDS AT ATLANTI CARE

Total Rewards at AtlantiCare, We Believe In Supporting The Whole Person. Our Market-competitive Total Rewards Package Is Designed To Promote The Physical, Emotional, Social, And Financial Well-being Of Our Team Members. We Offer a Comprehensive Suite Of Benefits And Resources, Including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

ABOUT US

Total Rewards at AtlantiCare, We Believe In Supporting The Whole Person. Our Market-competitive Total Rewards Package Is Designed To Promote The Physical, Emotional, Social, And Financial Well-being Of Our Team Members. We Offer a Comprehensive Suite Of Benefits And Resources, Including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental & Vision Insurance Retirement Plans with employer contributions Short-Term & Long-Term Disability Coverage Life & Accidental Death & Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future.

PAY TRANSPARENCY

Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions. AtlantiCare is an Equal Opportunity Employer.