Revenue Cycle Systems Administrator

About the role

Provides system expertise, education, analysis, and data management for applications including Clearinghouse, EPIC, and other relevant software. Works collaboratively with Information Services and other departments as needed.

Serves as an administrator for clearinghouse software, managing updates such as new users, edits, and security. Provides oversight as an administrator for all payer web portals, including user management and security.

Acts as the gatekeeper for Revenue Cycle equipment needs, maintaining inventory control, ordering new equipment, and collaborating with IT business partners for additional requirements.

Gathers and analyzes data from multiple sources (e.g., EPIC, data analytic systems, clearinghouse reports) to extract trends and business insights.

Responsibilities

• Administer clearinghouse software, including user management, edits, and security updates.
• Oversee payer web portals, including user access and security.
• Maintain inventory control of Revenue Cycle equipment, order new equipment, and collaborate with IT for additional needs.
• Analyze data from EPIC, data analytic systems, and clearinghouse reports to identify trends and insights.
• Participate in projects and collaborate with other departments.

Requirements

• High School Diploma/GED + 5 years of progressive experience in a similar role (Associate’s degree in related healthcare or business preferred).
• 3 to 5 years of revenue cycle operation knowledge and system experience, including running and interpreting reports.
• Revenue cycle operational knowledge: registration and eligibility, billing, payment posting.
• Revenue cycle system experience: EPIC, clearinghouses, web portals.
• Proficiency in Microsoft Office applications.
• Knowledge and experience with medical billing/collections.
• EPIC experience required.

Skills

• Excellent communication skills.
• Basic computer knowledge with proficiency in Microsoft Office.
• Data analysis and interpretation.

Schedule

Full time, 40 hours per week.

Hybrid work arrangement based in Ohio, Department of Health Information Management/Revenue Integrity.