Revenue Cycle System Support Analyst Lead - USFTGP USFTGP UMSA RCO Back End

Job Summary

Under the direct supervision of Assistant Director of Liaison and Analytics, this Lead Revenue Cycle Support Analyst performs routine analysis to evaluate and optimize revenue cycle processes and technology, with a primary focus on Epic and related systems. This role partners closely with IT and Revenue Cycle Operations teams to streamline workflows, maximize system capabilities, and support departmental strategic and operational objectives.

Responsibilities

• Maintain system specification and workflow documentation relevant to revenue cycle applications and processes.
• Act as a liaison between IT and Revenue Cycle Operations, facilitating communication and collaboration to ensure successful implementation and support of technology solutions related to revenue cycle functions.
• Participate in and/or lead department task forces, focus groups, and/or committees as assigned by their supervisor to meet group objectives.

Qualifications

• Minimum of five (5) plus (+) years of healthcare revenue cycle related experience.
• Experience in Epic Professional Billing (PB) system support, including configuration, troubleshooting, and optimization.
• Bachelor's degree in Healthcare, Business, Finance, or Information Technology can replace three (3) years of required operational experience; an Associate's degree can replace one (1) year.