Revenue Cycle Performance Analyst

Job Overview

Impact Advisors is seeking a dynamic and motivated Revenue Cycle Performance Analyst to support the operational excellence of our client delivery teams.

Key Responsibilities

• Reporting & Analytics

• Conduct comprehensive quality audits of revenue cycle processes for individual reps, coders, and supervisors to ensure compliance and performance standards are met.
• Prepare and deliver quality scorecard performance reports to operational leaders highlighting trends, successes, and areas for improvement.
• Identify opportunities for training for new and tenured employees, ensuring they are equipped with the knowledge and tools to succeed.
• Support SOPs and Job aids for on-shore and off-shore teams.
• Identify underperforming workflows and draft mitigation plans to address issues and restore optimal performance.
• Collaborate with cross-functional teams to support continuous improvement initiatives and best practices in revenue cycle operations.

Qualifications

• Required:

• A High School Diploma or equivalent required.
• 15+ years of experience in healthcare revenue cycle functions, including Front End (registration, scheduling, financial clearance), Mid-Cycle (coding and charging), or Back End (billing, follow up, denials, and reimbursement).
• Ability to demonstrate improved and sustained performance in revenue cycle KPIs; either through management or individual contribution.
• 5+ years of hands-on experience with Epic systems, including reporting and workflow optimization.
• Proven ability to analyze complex data and translate findings into actionable insights.
• Proven ability to create process documentation and communicate to operational resources.
• Strong communication and leadership skills with the ability to influence and mentor others.

• Preferred:

• Certification in healthcare revenue cycle (e.g., CRCR, CHFP) is a plus.
• Experience working in a consulting or client-facing environment.
• Client facing reporting experience.
• Experience with multiple clients or platforms (Epic HB/PB, Coding, AR, Front End).
• Experience with remote coaching.
• Ability to travel 1x per quarter to near-shore location.

Additional Information

• This role may also be eligible for an annual performance bonus.

• Additional benefits and perks may also be available, depending on the position and employment terms.

• This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.

Our People and Culture

At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a “Positive Impact.” We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.