Revenue Cycle Patient Representative- Bedford Memorial Hospital- Full-Time

Responsibilities

• Registers patients for various hospital services;
• Maintains Patient Access standards by registering patients in interviews and accurately collecting patient information and demographics for various hospital services.
• Verifies and reviews insurance plans and coordinates benefits on behalf of patients.
• Manages payments at point of service including; collecting and posting payments, providing a receipt, and balancing transactions per shift.
• Obtains completed authorizations and notifications of admissions for patients.
• Affordably responds to phone calls, emails, and other forms of communication.
• Actively promotes a positive working environment.
• Maintains open and positive communication.
• Complies with governmental regulations in reference to healthcare, billing, the Health Insurance Portability and Accountability Act (HIPAA), The Joint Commission (TJC) standards, Centers for Medicare and Medicaid Services (CMS), Emergency Medical Treatment and Labor Act (EMTALA), as well as Centra and Acute Revenue Cycle department policies and procedures.

Qualifications

• High school diploma or equivalent.
• Proficient with Microsoft Office Products.
• Proficient typing and spelling.
• Proficient computer skills, multitasking with data entry while using multiple computer applications.
• Ability to provide high level of customer service, attention to detail, critical thinking, and have proficient written and verbal communication skills.
• Some college experience in healthcare, business, accounting and/or professional certification preferred.
• Assocaites degree and/or bachelor’s degree in medical preferred.
• Patient registration experience or medical office experience.
• Have an understanding and ability to communicate financial and insurance information.