Revenue Cycle Medical Billing Medicaid Claim Status Follow-Up - Located in West Plains, MO
About the role
Location: Remote or On‑Site, West Plains, MO. Hourly Pay: $16. Full‑Time, 40 hours per week, Monday–Friday, 8 hours per day, Central Time Zone.
The Revenue Cycle Medical Billing - Medicaid Claim Status Follow-up position is responsible for timely follow up of claims filed to Medicaid along with accurate documentation of these follow-ups.
As a leader in helicopter air ambulance services, Air Evac Lifeteam is part of Global Medical Response’s (GMR) family of solutions. GMR teams deliver compassionate, quality medical care, primarily in emergency and patient relocation services. GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
Responsibilities
- Make outbound calls to obtain claim status.
- Take inbound calls assisting customers with billing inquiries.
- Gather, analyze, and identify claims issues that are keeping the claim from processing.
- Document all billing activities accurately.
Requirements
Required:
- Fluent in English
- Minimum of 1 year experience in medical billing
- Minimum of 50 words per minute typing
- Intermediate level knowledge and experience with computers and related technology
- Ability to work independently or as an active member of a team
- Clear and concise oral and written communication
- Empathic and professional written and verbal communication skills
Preferred:
- Minimum of 6 months work in a call center environment
- Minimum of 6 months customer service experience
- Ability to calculate numbers, correct entries, and post to records
- Basic knowledge of payor Explanation of Benefits
- Basic understanding of health care billing compliance regulations
- High school diploma, GED, or significant relevant work experience
Pay
Hourly Pay: $16
Schedule
Full‑Time, 40 hours per week, Monday–Friday, 8 hours per day, Central Time Zone.