Revenue Cycle Medical Billing Medicare Claim Status Follow-Up - Located in West Plains, MO

About the role

The Revenue Cycle Medical Billing - Medicare Claim Status Follow-up position is responsible for timely follow up of claims filed to Medicare Part B and Medicare Advantage along with accurate documentation of these follow-ups.

Essential functions/duties

• Make outbound calls to obtain claim status
• Take inbound calls assisting customers with billing inquiries
• Gather, analyze, and identify claims issues that are keeping the claim from processing
• Document all billing activities, accurately

Qualifications

• Must be fluent in English
• Minimum of 1-year working experience in medical billing
• Minimum of 50 words per minute (typing)
• Knowledge and experience of computers and related technology, at an intermediate level
• Ability to work independently or as an active member of a team
• Communicate clearly and concisely, both orally and in writing
• Must possess empathic and professional written and verbal communication skills

Preferred experience

• Minimum of 6 months of work in a call center environment
• Minimum of 6 months of customer service experience
• Ability to calculate numbers, correct entries, and post to records
• Knowledge and understanding of payor Explanation of Benefits (basic)
• Knowledge of health care billing compliance regulations (basic)

Preferred education

• High school diploma
• GED
• Or significant, relevant work experience

Pay

Hourly Compensation: $16 (this position is bonus eligible)

Schedule

Mo–Fr / Full-Time / 7 am–7 pm