Revenue Cycle Manager
Eventus WholeHealth · Concord, NC · 5 days ago
FinanceFull-time
About the role
The Revenue Cycle Manager at Eventus WholeHealth is responsible for overseeing the revenue cycle across the organization's multi-state physician group. This includes Medicare provider enrollment and credentialing, denial management, cash posting and collections, and third-party RCM vendor oversight.
Responsibilities
- Own the measurement, monitoring, and enforcement of third-party RCM vendor service-level agreements, including DSO, AR >90 days, and cash-collection targets; escalate performance gaps and manage cure timelines
- Manage Medicare provider enrollment and credentialing activities, ensuring accurate and timely PECOS submissions, revalidations, reassignments, PTAN maintenance, and new practice-location and entity enrollments
- Oversee denial prevention and appeals, analyzing denial trends by payer, reason code, and service line to drive root-cause resolution and reduce preventable write-offs
- Prepare monthly revenue cycle performance reports for finance and operations leadership, including KPI cards, trend and year-over-year analysis, and management narrative
- Perform hands-on data analysis across large claim and remittance datasets to identify aging drivers, underpayments, and enrollment-related revenue leakage
- Reconcile cash-to-AR activity and support month-end close, partnering with accounting on revenue recognition and accrual cutoffs
- Maintain accurate and complete documentation when performing the job duties. Ensure that all Eventus WholeHealth information, data, documentation, and records are always safeguarded and maintained confidentially
Requirements
- Education, Licensure and Certifications: Bachelor’s degree in Healthcare Administration, Business, Finance, or a related field preferred; equivalent revenue cycle experience considered
- Minimum 5 years of progressive healthcare revenue cycle experience, including at least 2 years in a supervisory or management capacity
- Expert-level knowledge of Medicare provider enrollment and credentialing (PECOS, CMS- 855 forms, PTAN maintenance, revalidations, reassignments, and MAC jurisdiction requirements)
- Demonstrated experience in denial management, cash posting, and collections across multiple payers and states
- NextGen Enterprise experience preferred
- Other specialized skills and knowledge necessary to perform this job: (e.g., basic accounting principles, computer skills and software, specific healthcare processes, interpersonal, communication, etc.)
- Advanced data analytics and reporting, including Excel (pivot tables, SUMIFS, lookups) and building recurring KPI dashboards and board-level reports
- Proficiency with RCM and practice-management systems (e.g., NextGen Enterprise, ChartPath) and GL integration; ability to calculate and audit vendor SLAs
Qualifications
- Expert command of Medicare enrollment and credentialing workflows across MAC jurisdictions (e.g., Palmetto GBA, WPS, CGS), including PECOS, revalidations, reassignments, and practice-location changes
- Strong knowledge of denial management, payer contracts, net realizable value, and AR aging analysis (velocity- and level-based)
- Proficiency with RCM and practice-management systems (e.g., NextGen Enterprise, ChartPath) and GL integration; ability to calculate and audit vendor SLAs
Skills
- Expert command of Medicare enrollment and credentialing workflows across MAC jurisdictions (e.g., Palmetto GBA, WPS, CGS), including PECOS, revalidations, reassignments, and practice-location changes
- Strong knowledge of denial management, payer contracts, net realizable value, and AR aging analysis (velocity- and level-based)
- Proficiency with RCM and practice-management systems (e.g., NextGen Enterprise, ChartPath) and GL integration; ability to calculate and audit vendor SLAs
Benefits
Eventus WholeHealth offers a competitive benefits package including:
- Flexible scheduling
- Paid time off and holidays
- Medical, dental, and vision insurance
- Employer-paid life insurance
- Short-term and long-term disability coverage
- Voluntary life and AD&D coverage
- Employer 401(k) contributions
Pay
Competitive compensation based on experience and qualifications.
Schedule
Full-time position with flexible scheduling to accommodate the needs of the organization and its clients.
Why Eventus WholeHealth?
- AI-Enabled Innovation: Work with cutting-edge technology that enhances care delivery and operational efficiency
- Interdisciplinary Collaboration: Work closely with Advanced Practice Clinicians, Physicians, Behavioral Health professionals, and facility partners
- Mission-Driven Impact: Help redefine long-term care and improve lives every day
- Meaningful Impact: Your work directly enhances patient care, clinician experience, and facility partnership success