Revenue Cycle Manager
About the role
Addison Group is partnering with our client to identify an experienced Revenue Cycle Manager to oversee billing operations, revenue cycle performance, and team development within a growing healthcare organization.
This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys improving processes, and can effectively balance strategic initiatives with day-to-day operational responsibilities. The organization is experiencing significant growth and organizational transformation, creating an opportunity for a leader who can help strengthen workflows, support team development, and drive operational excellence across the revenue cycle function.
Key Responsibilities
- Lead daily revenue cycle and billing operations, ensuring productivity, accuracy, and service excellence across multiple functional teams.
- Coach, mentor, and develop supervisors and staff members while fostering a collaborative, accountable, and positive team culture.
- Monitor key performance indicators, operational metrics, and departmental goals to identify trends and drive performance improvements.
- Evaluate existing workflows and procedures, implementing process enhancements that improve efficiency, reduce denials, and support revenue optimization.
- Partner with leadership to identify operational challenges, recommend solutions, and execute initiatives that improve overall departmental performance.
- Analyze accounts receivable activity, reimbursement trends, and billing outcomes to uncover opportunities for increased collections and operational effectiveness.
- Serve as a resource for escalated billing issues and assist with account resolution when necessary.
- Participate in hiring, onboarding, and performance management activities to build and maintain a high-performing team.
- Collaborate with cross-functional stakeholders to ensure effective communication and alignment on revenue cycle initiatives.
Requirements
- Minimum of 5 years of healthcare revenue cycle management experience with exposure to end-to-end billing and collections processes.
- At least 3 years of leadership experience managing teams in a revenue cycle, billing, or healthcare operations environment.
- Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or a related discipline preferred.
- Demonstrated success leading teams through operational change, growth, or process improvement initiatives.
- Strong understanding of revenue cycle metrics, accounts receivable management, reimbursement processes, and billing best practices.
- Advanced Microsoft Excel skills, including data analysis functions such as Pivot Tables, VLOOKUPs, and reporting tools.
- Experience working within electronic health record and practice management systems; exposure to eClinicalWorks, Epic, or similar platforms is preferred.
- Proven ability to prioritize competing demands, solve complex operational issues, and make sound decisions in a fast-paced environment.
- Strong communication, leadership, and relationship-building skills with the ability to influence and engage teams at all levels.
- Professional certifications such as CRCR are preferred or willingness to obtain.
Benefits
This role is eligible for a comprehensive benefits package, including medical, dental, vision, paid time off, and retirement options.
Pay
$65,000 - $91,000 annually
Schedule
Onsite