Revenue Cycle Liaison I

Job Overview

The Revenue Cycle Liaison I is responsible for intra/interdepartmental communication within the Revenue Cycle, ensuring practice satisfaction, accountability, and operational support.

Qualifications

• HS diploma or GED equivalent
• 3 - 5 years’ experience in healthcare operations or accounting/financial practices
• Proficient in all MS Office Products
• Basic MS Excel skills required
• Proficient communication & interpersonal skills

Scheduling Requirements

• Full-Time, Salaried position– 37.5 hours a week
• Travel to Oceanport, NJ as needed
• Some travel may be required throughout the healthcare system for on-site collaboration.

Essential Functions

• Develops and maintains current knowledge of Revenue Cycle Management for both Physician and Hospital Billing.
• Utilizes this knowledge to develop a relationship with internal and external teams ensuring clear communication and alignment on objectives.
• Uses advanced knowledge of Revenue Cycle to function independently, determine opportunity and need for, schedule, and lead multidepartment strategic meetings.
• Partners with Clinical, Revenue Integrity, Coding, Billing & Collection staff to improve processes and maximize reimbursement.
• Coordinates with the practices to assist with troubleshooting complex questions, resolving inquiries, and addressing patient and/or practice concerns.
• Promotes teamwork across the organization. Provides timely, accurate, and professional responses to the clinical and operational teams.
• Maintains revenue cycle metrics for charge review, claim edit and follow-up work queues, accounts receivable, claims, collections, and reimbursement trends for assigned departments and recommends improvements accordingly.
• In coordination with Revenue Cycle Leadership, contributes to internal improvement projects, best practices, and recommendations to be leveraged within Revenue Cycle.
• Proactively works with operations on denial improvement, charge lag, clean claim rate, charge review, claim edit and follow-up work queues.
• Utilizes principles of continuous quality improvement in all work situations to assess, measure, and improve organizational and department functions.
• Organizes work sets priorities with a minimum of supervision and seeks guidance as appropriate.
• Participates in ongoing education as required.

Benefits And Perks

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retail Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!