Revenue Cycle Director
What You'll Be Doing
You'll lead Revenue Cycle and Business Office operations across Haxtun Health, with responsibility for the performance of the revenue cycle from patient access through final payment. That Means You'll Keep a close eye on the KPIs that matter, including DRAR, NCR, denial rate, clean claims, AR over 90, DNFB, bad debt, and patient collections, while understanding how Revenue Cycle contributes to the organization's overall financial health.
Lead and develop a Revenue Cycle team with clear expectations, good tools, practical workflows, and accountability.
Dig into denials, aging AR, work queues, billing performance, and charge capture and address issues before they become expensive problems.
Turn data into action by identifying trends, finding root causes, and leading improvements that actually stick.
Work across clinical, financial, credentialing, and administrative teams because Revenue Cycle definitely does not happen in one office.
Oversee contracted Revenue Cycle services and make sure we're getting the accuracy, timeliness, compliance, and results we're paying for.
Keep our CFO informed about performance, risks, barriers, progress, and opportunities.
What You'll Bring
We're looking for someone with strong hospital Revenue Cycle knowledge and the leadership skills to go with it. Ideally, you'll bring five or more years of progressively responsible experience in Revenue Cycle, Business Office, or patient financial services operations, along with supervisory or management experience.
Hospital experience is strongly preferred, and rural healthcare experience is a definite plus.
A bachelor's degree in business, healthcare administration, finance, or a related field is preferred, but equivalent combinations of education and experience may be considered.
Most importantly, you can move comfortably between people, processes, and numbers. You know how to find the problem, explain it clearly, build a solution, and follow through.
Qualifications
- Bachelor’s degree preferred
- Five (5) or more years’ experience as revenue cycle/business office manager