Revenue Cycle Director

Responsibilities

• Direct billing management and ensure accurate claim submission and timely collections for Medicare, managed care, commercial insurance, and private pay.
• Maximize cash collections through diligent monitoring of accounts receivable.
• Design and maintain comprehensive billing policies and procedures; ensure departmental compliance.
• Analyze billing and A/R activity including performance metrics, bad debt expense, and days in A/R.
• Drive continuous process improvement initiatives across the revenue cycle.
• Lead the billing team through month-end closing, special billing programs, and system integrations.
• Support implementation of new billing systems for acquired companies.
• Collaborate cross-functionally with Operations, Sales, and Compliance teams.
• Monitor and improve reimbursement performance, denials management, and carrier exception reporting.
• Hire, train, develop, and coach billing team members across multiple locations.

Qualifications

• About You:
• Bachelor’s degree in Accounting, Finance, Business, or Healthcare Administration.
• Minimum 5 years of healthcare reimbursement experience with increasing leadership responsibilities.
• Deep understanding of medical billing codes, payer contracts, and reimbursement rules.
• Proven success managing metrics-driven teams in a multi-site or remote billing environment.
• Strong leadership, analytical, communication, and project management skills.
• Ability to identify, plan, and execute on process improvement initiatives.
• Experience with HIPAA regulations, CPT/ICD-9/10 coding, and medical necessity policies.
• Hospice billing experience preferred.
• Experience with Homecare Homebase billing system preferred.

Technical Skills

• Proficient in Microsoft Office, particularly Excel.
• Experience with EHRs and automated billing platforms.
• Comfortable managing large data sets and generating performance reports.

Benefits

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Additional Full-Time Benefits
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)