Revenue Cycle Associate

About the role

At MPOWER Health, we're seeking an entry-level Revenue Cycle Associate (RCA) to join our fast-growing medical billing organization. This role offers opportunities for learning, growth, and making a meaningful impact in the healthcare industry.

Responsibilities

• Master Data Entry
• Accurately input patient information into various systems.
• Organize Medical Records
• File, scan, fax, and process critical documents.
• Engage with External Partners
• Communicate with patients, providers, and insurers through calls, emails, and in-person interactions.
• Document Management
• Monitor, direct, and process incoming faxes and voicemails.
• Handle Payments
• Follow up on unpaid claims, post payments, and process Explanation of Benefits (EOBs).
• Verify Insurance Coverage
• Ensure patients have the coverage they need.
• Deliver Outstanding Customer Service
• Be the go-to person for patient inquiries and concerns.

Requirements

The ideal candidate should have a high school diploma or equivalent. Bonus points for office experience or coursework in customer service, professionalism, and computer skills.

Qualifications

• Organization
• Pro Juggle multiple tasks like a pro.
• Communication
• Ace Communicate clearly and effectively with everyone.
• Problem-Solving
• Extraordinaire Identify issues and craft smart solutions.
• Time Management
• Master Stay on top of deadlines without breaking a sweat.
• Customer Service
• Champ Always ready to assist with a smile.
• Tech-Savvy
• Comfortable with Microsoft Office Suite (Word, Excel, PowerPoint).
• Adaptability
• Guru Embrace new challenges with enthusiasm.
• Detail Detective
• Ensure every detail is spot-on.
• Team Player
• Collaborate effortlessly across departments.

Skills That Make You Shine

• Organization
• Pro Juggle multiple tasks like a pro.
• Communication
• Ace Communicate clearly and effectively with everyone.
• Problem-Solving
• Extraordinaire Identify issues and craft smart solutions.
• Time Management
• Master Stay on top of deadlines without breaking a sweat.
• Customer Service
• Champ Always ready to assist with a smile.
• Tech-Savvy
• Comfortable with Microsoft Office Suite (Word, Excel, PowerPoint).
• Adaptability
• Guru Embrace new challenges with enthusiasm.
• Detail Detective
• Ensure every detail is spot-on.
• Team Player
• Collaborate effortlessly across departments.

Benefits

• Multiple medical plan options to suit your needs.
• Health Savings Account with company contributions.
• Comprehensive dental and vision coverage.
• 401(k) plan with a generous company match.
• Paid vacation, sick time, and company holidays.
• Wellbeing program with health insurance incentives.

Pay

Details TBA

Schedule

Details TBA