Revenue and AR Manager

About Bluebird

We're The Bluebird Group - an omnichannel commerce partner helping brands grow across retail and digital channels. We intersect retail, eCommerce, media, and data to simplify complex retail landscapes and help brands scale faster and smarter.

Job Summary

We're seeking a Revenue & Accounts Receivable Manager to lead billing, collections, cash application, and revenue operations processes. This role involves driving accuracy, efficiency, and consistency across the revenue and accounts receivable cycle, partnering with various teams, and providing insights to support business performance.

What You'll Do

• Revenue Operations & Team Leadership:

  • Lead and develop a team of AR Specialists
  • Oversee day-to-day execution of revenue and accounts receivable processes
  • Delegate workflow across service lines, balancing workloads and priorities
  • Establish standardized processes, performance expectations, and best practices
  • Identify training opportunities and support team development

• Billing, Revenue & Process Optimization:

  • Optimize revenue-related workflows, including billing, contract processing, data integration, and client payment application
  • Maintain proper approvals and audit readiness for client credits, account corrections, and supporting documentation
  • Drive continuous process improvements to enhance efficiency, accuracy, scalability, and consistency

• Financial Reporting & Business Insights:

  • Develop and monitor key performance indicators related to revenue, accounts receivable, collections, and cash flow performance
  • Analyze trends and performance metrics to identify risks, opportunities, and operational improvements
  • Create reporting and dashboards for billing, collections, aging, and revenue performance
  • Provide actionable insights and recommendations to leadership teams

• Collections & Customer Account Management:

  • Oversee collections processes and aged accounts receivable management
  • Resolve billing questions, contract issues, and account discrepancies
  • Improve collections strategies and processes through automation, technology, and standardized workflows
  • Monitor collection effectiveness through KPIs, aging metrics, and bad debt analysis
  • Provide leadership visibility into collection efforts, account status, and risk areas
  • Foster a customer-service-oriented approach while maintaining strong financial controls

• Systems, Automation & Business Process Improvement:

  • Support NetSuite enhancements, implementations, integrations, and process improvements
  • Participate in system pilots, workflow design, testing, and adoption initiatives
  • Monitor effectiveness of financial systems, reporting tools, and integrations
  • Identify opportunities to leverage automation and AI-driven tools to reduce manual effort and improve accuracy
  • Develop and maintain process documentation to support system adoption and operational consistency

• Internal Controls & Audit Support:

  • Design, document, and maintain internal controls across the revenue and accounts receivable cycle
  • Ensure compliance with company policies, accounting standards, and audit requirements
  • Prepare audit schedules, supporting documentation, and responses to audit requests
  • Maintain accounting policies and procedures related to revenue recognition, billing, and accounts receivable processes
  • Partner with accounting leadership to strengthen controls and support continuous improvement initiatives

What We're Looking For

• Experience:

  • Bachelor's degree in Accounting, Finance, or a related field
  • CPA or CPA candidate preferred
  • 7+ years of progressive accounting experience, including 2+ years leading an accounts receivable or accounting team

• Skills & Competencies:

  • Strong understanding and working knowledge of ASC 606 and revenue recognition principles
  • Advanced Microsoft Excel skills, including pivot tables, lookups, and large dataset analysis
  • Experience with NetSuite, including AR, billing, and revenue management modules
  • Experience with ERP systems, financial reporting tools, and process automation initiatives
  • Experience with Power BI, Tableau, or similar business intelligence tools
  • Strong analytical, problem-solving, and process improvement capabilities
  • Excellent communication skills with the ability to explain financial concepts to non-finance stakeholders
  • Strong project management and organizational skills

• Leadership Attributes:

  • Takes ownership and drives results
  • Identifies opportunities to improve processes and execution
  • Led with accountability and attention to detail
  • Thrives in a fast-paced, collaborative environment
  • Builds strong relationships across teams while maintaining a controls-focused mindset
  • Balances strategic thinking with hands-on execution

Our Commitment

We prioritize the inclusion of diverse perspectives. We aspire for all team members to feel like this is a place where they belong. Where they are respected by the company and are empowered to impact the business and achieve their full potential.

Disclaimer

This job description outlines typical functions and responsibilities but may evolve based on business needs.