Revenue Agent

About the role

The South Dakota Department of Revenue seeks a Revenue Agent to assist citizens and taxpayers in understanding and complying with South Dakota tax laws. This position requires strong communication, problem-solving, and customer service skills.

Responsibilities

• Educate taxpayers on SD tax laws and regulations.
• License new businesses and educate them on tax laws.
• Collect taxes from delinquent taxpayers.
• Work with various stakeholders including certified public accountants and tax attorneys.
• Participate in department-wide initiatives to improve tax collection processes.
• Navigate and reference South Dakota State tax laws to answer taxpayer questions.

Requirements

• Attention to detail.
• Effective communication skills.
• Composure in stressful situations.
• Customer service orientation.
• Decisiveness and problem-solving abilities.
• Information seeking and initiative.
• Professional communication skills.

Qualifications

• High school diploma or equivalent.
• Experience in tax administration or related field preferred.
• Ability to work independently and as part of a team.
• Knowledge of South Dakota tax laws and regulations.

Skills

• Excellent verbal and written communication skills.
• Ability to analyze and interpret complex information.
• Proficiency in using computer software and data management systems.
• Strong organizational and time management skills.

Benefits

• Eligibility for travel per diems.
• Health insurance ($0 employee-only premium option).
• Well-being program.
• Employee assistance program.
• Dental and vision insurance.
• Health savings account.
• Basic life insurance coverage.
• Vacation and sick leave.
• Paid family and military leave.
• 11 paid holidays.
• Longevity pay.
• Semimonthly pay period.

Pay

$24.13/hr

Schedule

Full-time, 40 hours per week

Additional Requirements

To be considered, please attach your resume. This position is eligible for Veterans' Preference per ARSD 55:10:02:08. Successful applicants will be required to undergo a background investigation.