REVELxp - General Manager, USF and UCF, Orlando, FL

About REVELXP

REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events, and exclusive ticket packages. In addition to managing fan experience offerings, we provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management, and venue installations.

We are growing at a rapid pace and are looking for goal-oriented, purpose-driven, high-energy individuals to join our team. REVELXP was created to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands worldwide. We believe sports play a powerful, community-building role in society and work with the purpose of amplifying the social experience around game day.

Our fast-paced, fun environment fosters true partnerships with the professional sports properties we work alongside. We operate along a core set of values that set us apart: service, entrepreneurship, and joy.

About the Role

The General Manager is responsible for leading and managing daily event operations for all tailgating events and event rental operations. This includes mentoring team members, setting performance objectives, and overseeing operations, assets, events, and asset management. A successful General Manager performs efficiently in a high-energy environment, demonstrates excellent problem-solving and decision-making skills, and leads and manages people to ensure operations run smoothly and revenue targets are achieved. The selected candidate must live in the Orlando, Florida area and reports to the Regional Vice President.

Responsibilities

• Sales
  • Full oversight of all revenue-related activities (tailgates and event rentals), including goal setting, forecasting, and the development and execution of sales strategies.
  • Active participant in revenue generation, including outbound sales, inbound sales, in-person meetings, and community development initiatives.
  • Responsible for owning and growing relationships with university partners across multiple departments.
  • Craft, implement, and oversee guest communication plans for all tailgate and event rental clients.
  • Develop a team culture focused on poise, accountability, detail, and high attention to hospitality.
  • Maintain intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership.
  • Responsible for Accounts Payable and Receivable for properties/operations, including tracking and reporting.
  • Full ownership of pricing and discounts as approved by the Regional Vice President.
  • Supervise and develop team members by providing consistent feedback in relation to key performance metrics and company expectations; oversee recruiting and assist with training when needed.
  • Support company-wide initiatives and encourage behavior that promotes adoption of initiatives, processes, and policies.
• Operations
  • General: Strategic planning and trend forecasting; ensure compliance with company-wide initiatives and processes/improvements; manage and improve current systems, including quality control, maintenance, inventory, and process management.
  • Event Management: Event layout, design assistance, and oversight of event operations; manage relationships with key vendors, including rental, food, and beverage partners.
  • Asset Management: Oversee all aspects related to facility management, including warehouse organization and cleanliness, office organization, general facility maintenance, and facility services such as cleaning, landscaping, and pest control. Oversee Operations personnel on all aspects of fleet management, including cleanliness, maintenance, safety training, security policy compliance, inventory maintenance, asset counts, and repair schedules. Budget oversight for all expense line items, including hourly labor, game day expenses, and overall office expenditures.
• Public Relations & Communication:
  • Serve as a visible representative of REVELXP with customers, university administration, and athletic departments.
  • Manage all partner relationships with existing partners and key event rental clients.
  • Attend community functions with executive management.

Requirements

• Minimum Requirements
  • Bachelor’s degree in business administration or similar from an accredited four-year college, or active progress toward a four-year degree, or equivalent experience.
  • Strong interpersonal and communication skills.
  • Ability to effectively manage others.
  • Ability to coach and deliver constructive feedback with diplomacy.
  • Proficient in computer skills and basic math.
  • A passion and ability to lead and serve others.
  • Effective problem-solving abilities with the ability to work independently and as a team.
  • Strong organization, follow-up, with a high attention to detail.
  • Knowledge of sports and the excitement of in-person events is a plus.
• Physical Requirements
  • Ability to stand and walk for extended periods during events.
  • Ability to lift and carry items up to 40 pounds (e.g., event materials).
  • Ability to bend, stoop, and reach.
  • Manual dexterity to handle event materials and technology.
  • Ability to work in varied environmental conditions, including outdoor spaces.
  • Good visual acuity and attention to detail.
  • Ability to travel to event sites, including international, as needed.

Work Environment

• Combination of office and on-site event environments.
• Fast-paced conditions during live events.
• Frequent interaction with clients, vendors, and large groups.
• Ability to work weekends and evenings.

Benefits

• Healthcare with HSA and FSA.
• Retirement plan with 401(k) match.
• Paid Time Off, Sick Leave, Holidays, Floating holidays, and other paid leave.