Returns Coordinator

About the role

The Returns Coordinator is a key position in the distribution and operations organization reporting directly to the Returns Supervisor. Requires strong interpersonal and communication skills as well as knowledge of warehouse operations. The Returns Coordinator fills in for the Supervisor when necessary to manage returning trucks from the trade.

Responsibilities

• Verify documentation for all items refused, broken, picked up, or returned during daily deliveries.
• Ensure proper item locations for all returns to be put away efficiently and correctly.
• Planning: Make decisions based on experience and operations planning. Ensure procedures and processes match operational requirements. Learn and implement new technology and processes while maintaining productivity.
• Compliance: Reconcile invoices with product going out and coming back into the facility. Ensure what the customer ordered matches what was sent out or returned.
• Continuous Improvement: Understand metrics and report back on applicable metrics for the area.
• Execution: Work quickly and adeptly to move trucks through the check-in process. Identify gaps and work cooperatively with the transportation department to address deficiencies in each load.
• Safety: Follow safety procedures for the facility. Report all work-related injuries immediately. Provide immediate medical attention to injured employees as necessary. Ensure compliance with appropriate government regulations.

Requirements

• A relevant Bachelor's degree or equivalent experience (Business, Supply Chain, Engineering, or Logistics Management).
• 1+ years of Operations management experience.
• Supply Chain supervisory experience preferred.
• Functional system understanding in WMS, Microsoft Office, Excel, and PowerPoint.
• Ability to work non-traditional business hours including evenings, nights, and weekends when required.
• Strong communication skills (verbal, presentation, writing).
• Warehouse automation experience preferred.

Pay

The anticipated starting salary for this role is $20 per hour to $21 per hour, depending on qualifications such as experience, education, and skillset.

Benefits

• Discretionary bonus eligibility.
• Comprehensive benefits package including:
  • Medical, Dental, and Vision insurance.
  • 401K plan with company match.
  • Life Insurance and Long-Term Disability.
  • Flexible Spending Account.
  • Employee Assistance Program.
  • Pet Insurance Plan.
• Associate recognition and vendor discounts.
• Over 9,000 professional development courses available to employees.

Why Allied Beverage Group

• Industry Leader: New Jersey's largest wine and spirits distributor.
• Culture: Family-owned with a work environment based on trust, respect, and collaboration.
• State-of-the-Art Facility: Opened a brand-new corporate office and distribution center in Elizabeth, NJ in 2019.
• Career Growth: Encourages employees to advance in their careers with ample professional development opportunities.
• Competitive Pay and Benefits: Offers competitive pay and a comprehensive benefits package.