Returns Associate

About the role

Come work with us, not for us! 2nd Swing is a one-of-a-kind, forward-thinking, customer-centric golf retail company. Our employees are highly valued while working hard in a positive and supportive culture. At 2nd Swing, you will find vast exposure to the golf industry, a commitment to total well-being, opportunities to discover your fit and make an impact, and a collaborative and flexible environment.

Responsibilities

• Receiving, unboxing, and reviewing the condition of online customer returns.
• Processing customer returns and refunds within the stipulated timeframe.
• Manage inventory intake and re-onboarding of items.
• Identify condition changes and applicable restocking fees.

Requirements

• 1+ year experience in NetSuite or related ERP.
• Proficient in Microsoft Office, including Outlook, Excel, and Teams.
• Ability to multitask, handle varying daily priorities, and meet deadlines consistently.
• Highly organized with the ability to prioritize in a fast-paced environment.
• Knowledge of the game of golf, golf equipment, and the desire for continued learning.

Schedule

Monday through Thursday (Part-Time)

Pay

$16 - $18 per hour, based on previous experience