Return To Vender Clerk Part Time

About the Role

Responsible for supporting an exceptional member shopping experience by processing and sorting damaged or defective and/or returned merchandise, reducing salvage, obtaining return authorizations from vendors, and re-wrapping sellable merchandise.

Responsibilities

• Works with speed and accuracy to facilitate organized processes.
• Accurately processes damaged or defective merchandise by following appropriate salvage, donation, vendor return, reverse logistic, hazardous waste, and destroy procedures.
• Obtains return authorizations from vendors, processes vendor chargebacks, and packages and ships merchandise returns based on vendor return policies.
• Maintains the correct stock/inventory status for all damaged, defective, and returned merchandise.
• Assesses breakage logs associated with leaking, spoiled, and broken merchandise and processes merchandise out of inventory.
• Processes freezer and dairy damages.
• Understands the company’s community/donation programs and administers salvage and donation merchandise orders.
• Conducts daily club safety walks and escalates findings to the Asset Protection Supervisor.
• Supports Inventory Control Count Team in executing count processing as assigned.
• Reviews daily return reports, processes merchandise recalls, and processes tire and battery returns.
• Ensures that the AFS and release dates are followed.
• Ensures that the books are stocked and that the execution of book returns is completed in partnership with the RICS.
• Processes the 945/948/950 in partnership with the AP Specialist.
• Re-wraps sellable merchandise using appropriate seal and shrink-wrap packaging guidelines.
• Ensures the department is organized and clean, following established safety, filing organization, and lock-up standards.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Team Member Expectations

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Strive for flawless execution and hold ourselves accountable.
• Act with honesty and integrity and lead with the member in mind to address all concerns and escalate as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

Member Service Standards

• Deliver service excellence through all points of contact.
• Resolve and de-escalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA).
• Fast, Friendly, Full, Fresh, Clean Club Standards.

Club Standards

• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD - Grand opening look daily.
• All items stocked and promotional plans executed.
• Maintain visible accurate signage.
• Clean and organized, inside and out.

Business Knowledge

• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.

Qualifications

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• At least 18 years of age.

Environmental Job Conditions

• Most of the time is spent moving about on hard surfaces.
• Frequently requires bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
• Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Requires using a pallet jack to pull and push pallets.
• Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
• Frequent exposure to hazardous material.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Pay

The pay range for this position is $18.25 - $21.90 per hour. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary, including but not limited to location, education, experience, and qualifications.